They are doing the same thing to our family. Our time share presenter told us that they offered a special package for people like us. The I finally called RCI who they are partnered with and they gave me an initial contact. Identified Scam Companies. - See 9,596 traveler reviews, 7,367 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor. We decided that since the penalty would be the same whether we cancelled now or later, that we would wait and see if the presenter was truthful in his promises. Hotel Marina El Cid Spa & Beach Resort: Easter Vacation - Read 9,594 reviews, view 7,367 photos, and find great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor You are dishonest and lie about the benefits available to owners. All rights reserved. I have been scammed by El Cid. On five separate occassions, our time share presenter was brought back into the room to reassure us. This comment was posted by a verified customer. He says this takes time? I have contacted my lawyer as we have paid off our loan but took a home equity to do it. Surely enough, we never received the promised payment or the To all of you, my wife and I went on vacations to the beautiful Cancun this past May 2013 and we were attending a Timeshare presentation at El Cid, where we were convinced to buy a membership but based on lies, we were offer that we could use our membership at any time and it will include airfare, activities, rental cars and a lot of more things, well let After investing a lot of money in a time share. We are in the same situation as many others, we where the in Oct. for a family vacation and listened to there presentation with all intentions of saying no, they kept telling us of all the new restaurants going in and how much our all inclusive fees would go up and also about being able to use RCI for in the US so we decided to do the upgrade costing about $18, 000 which we really cannot afford, it took almost a month for our account to be changed and now that is has we tried to book something using RCI and could not tried to call RCI and did not get ahold of them so sent an email but again they did not help. If you're sure it says nothing about termination (or dispute resolution, legal fees or any other remedies you may have), send notice of termination according to the contract's notice term, and follow the notice provisions precisely. Hotel Marina El Cid Spa & Beach Resort: Great quite Couples Retreat! They are dragging their feet with termination, making offers, etc. Tell us why our 2022 points transfered to RCI. We are on the same boat, we got scammed by ELCID Vacatio Club. I call to mexica and san diego the payment dept. Sign In arrivia, Inc. d.b.a. Submit a complaint and get your issue resolved. We too bought a vacation rental from El Cid. Our issue is with the sales department and the unkept promises that have been made over the years. I agree. Visited El Cid July 2021 And purchase a contract which was told had to be 20 years. well it took less than 24 hours for the paperwork to come to sign, why is this taking weeks to resolve what you promised us? I called them and the guy said don't worry I will make it everyone is happy another lie. It is a wonderful time share and we are very happy with it. Latest United Kingdom Flight Deals. Every year i have to transfef my points to RCI at a cost. Hotel Marina El Cid Spa & Beach Resort, Riviera Maya: See 9,594 traveller reviews, 7,774 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort, ranked #19 of 47 hotels in Riviera Maya and rated 4 of 5 at Tripadvisor. Don't ever buy from them! Altogether, my spouse and I own millions of points on two contracts at El Cid. The free cruise for six to Hawaii? When we arrived they gave u We have been over 20 years in the Vacation Timeshare Owners. Tina C, we were stupid enough to sign a paper & did not get any kind of contract! Infinite Privileges, is a Registered Seller of Travel in the following states: California: CST 2066521-50; Washington: UBI 602 443 155 001 0001; Hawaii: TAR-5192; Iowa #1324; and Florida: ST29452 I was under the impression that you are required to pay the entire El Cid Vacations Club - Fradulent Sales Techniques. What a nightmare! Or a full refund, you are telling us. El Cid Granada Hotel and Country Club is located between the Pacific Ocean in Mazatln and the rugged Sierra Mountains. They keep coming up with stories and offers that will disappoint you. He promised that by renting out our points we would have absolutely no out of pocket costs for five years. But then again, I don't know of any timeshare that is like that. If you are wanting a timeshare that you can go anywhere you want with no charges then this is not the one for you. Thanks, Then I could only use those rollover points at the El Cid Resort in Mazatlan! Then when I try to book a vacation nothing is ever available. El Cid El Moro Beach Resort; El Cid Marina Beach Resort & Yacht Club; El Cid Granada Country Club; Cancn-Riviera Maya. Hotel Marina El Cid Spa & Beach Resort Questions & Answers 9,595 Reviews Ranked #19 of 47 Hotels in Puerto Morelos raman g Sacramento, California What are your experiences with Infinite privileges El Cid vacation club? Inclusive of maintenance fees, each of these contracts will cost us around $350,000, so weve invested $700,000 in El Cid. tell your friends and familyDO NOT DO BUSINESS WITH "EL CID". El cid are beautiful resorts with locations in Mazatlan, Cancun and Cozumel. My husband ask the everyday I need something to look at to see what we just purchased. These people are nothing but criminals, fast talking scam artist, and bottom of the barrel when it comes to providing any kind of service. Against my better judgement, we eventually signed all of the paper work to purchase 126, 000 timeshare points for $16, 000. Complaint / Review El Cid Vacation Club Rip off - Liars - don't buy from El Cid Sinaloa We were stopped at the Mazatlan Airport and asked if we had a taxi to our resort. El Cid Vacations Club - Beware of this rip off! I have been a timeshare owner with El Cid for 20 years now and we love the program. Desired outcome: We were promised many things as we went through the pitch with them. We still owe 49000.00 for nothing that was promised. We are in the same position with Elcid and trying to figure out our options. El Cid Vacations Club - Beware of this rip off! All rights reserved. Salespeople offer to resell a previously owned timeshare or take it over in trade so that the client is only responsible for the maintenance fees for the new timeshare. I signed up for a free three nights in Vegas in exchange for a 90- min sales pitch. They should focus on providing all the advantages the membership has to offer, without lies and straight information that way they will get to keep more happy members, rather than having a high number of unhappy members. Have you had any luck with RCI to help you get out of this? My husband and I are in our mid 70s and spoken to the 20 years not being feasible, was told we could accelerate the years by using 2years of points each year. They do not receive a full copy to review and decide whether or not they want to cancel within the 5 day rescission period allowed by Mexican Law. El Cid Vacations Club and El Cid Resorts are timeshare companies located in Mexico and owned by RCI, the biggest timeshare company in the world. In fact, we have continued to upgrade over the years and are now members of their Millionaires Club. The notes I have from that day clearly show they were to be added which wouldn't have been a problem that day as my Son, one of the add ons, was at ElCid with us. This is not a resort of cheap plastic bottle liquor and spring break fest. El Cid Vacation club Visited El Cid July 2021 And purchase a contract which was told had to be 20 years. Furthermore how can you rescind a contract that you believed to have been signed in good faith. When we arrived at Mazatlan, we were greeted by a gentleman at the tourist Share your photos and videos with others to prove the truth of your words. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. 011 52 (998) 872 8999. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. El Cid Resorts Av Camarn Sbalo S/N Zona Dorada, 82110, Mazatln, Sin Phone: +1 (888) 733-7308 Reservations: +1 (888) 217-1183 Email: reserve@elcid.com.mx. The airfare benefit a joke. Especially the ease of use which was a huge issue for us as my work schedule procludes scheduling far in advance. ComplaintsBoard.com is a leading complaint resolution website on the Internet. More than a dozen times they have referred me to their legal Department where the phone either rings with no answer or someone tells you they're out to lunch and will contact you. We will be in our 90s at their rate. Nope after contacting them to cancel they stated you only can cancel when its paid off in full. It has been almost a year and nothing. There was a window to cancel and get a full refund. Corporate Advocacy Program: How to repair your business reputation. Stories have changed the further away we got from the date of purchase. We try to use RCI and usually there are no reservations open. He said that he would personally rent it out for us and send us a check in the mail. Picture to follow, Please refund my money since the contract can be alter by El Cid when ever they choice. Also, check out these websites regarding Mexican Timeshare Fraud: The help desk will not return any complaint calls. Ventus at Marina El Cid Spa & Beach Resort; Ventus Ha' at Marina El Cid Spa & Beach Resort; Hotel Marina El Cid Spa & Beach Resort; Cozumel. Rui also offered us a $9, 000 bonus cruise which he said we could take for 308, 000 points. I find it incredible that a large company would embark on such a conspiracy of not responding to complaints nor acknowledging their written promises. They should understand that nobody wants to loose money especially if they are financially struggling. Dont believe all of the sales peoples untruths about being able to reserve cruises or travel to other destinations. Please help! Share your photos and videos with others to prove the truth of your words. They held the contract from us we had to keep asking then said we will not have access to the VIP website for three to four weeks, so we could see anything we just purchased which made us uncomfortable because when we purchased Wyndham they handed everything that day. Using our timeshare is not feasible for us so for more than eight months I am in trying to work with them to pay out the termination obligation and be done with them. don't use it for the airlines. Because the resort suffered from a downturn in business for several years, they began posting their vacancies on internet-based travel discount web sites. Our reservation was made in June of 2022 for November 2022. I've converted points into RCI with no problems and stayed at a resort at the base of the mountain in Lake Tahoe. The sale was done fraudulently and as such is invalid. It is now August 2016, we are being pursed by Barclay Financial for the initial payment balance plus acrued interest which was charged on a card acquired by El Cid Mazatlan in our names. Posted on Jul 7, 2009. We've paid 28%, not asking for refund, have not used any points. There may be more reports for "El Cid Vacation Club", For more results perform a general search for "El Cid Vacation Club", Showing 1-25 of 26 Found Reports El Cid member services is nothing but criminals, fast talking scam artists, and bottom of the barrel when it comes to providing any kind of service. This will surely increase the credibility of your complaint. We were not told that the right to rescind was only 5 days. Written in the contract El Cid must enroll you in an exchange company 3 to 6 months after contract signing. Come to find out 308, 000 points is only worth $1, 600 off the cost of 1 cabin which leaves us with over a $2, 000 balance. Hotels near Shisha Lounge El Dunja: (0.22 mi) Cafe & Ferienwohnung Sonnenhof (0.33 mi) DORMERO Hotel Plauen (0.34 mi) Alexandra Hotel (0.60 mi) Best Western Hotel Am Strassberger Tor (0.39 mi) Pension Valeria; View all hotels near Shisha Lounge El Dunja on Tripadvisor During our time at ElCid resorts we were given a a sales pitch and decided to become millionaire members. all of you? Best round-trip prices found by our users on KAYAK in the last 72 hours. El Cid Vacations Club - Vacation Membership . Very frustrating and lesson learned. 1 stop from $1,479. El Cid El Moro Beach Hotel: Nice resort with a friendly staff - See 3,833 traveler reviews, 1,250 candid photos, and great deals for El Cid El Moro Beach Hotel at Tripadvisor. Copyright 1997-2023, Ripoff Report. Cozumel Quintana Roo, El Cid Vacation Club ,El Cid Vacation Club TIME SHARE FRAUD, DECEPTION, LIES Mazatlan Other, El Cid Vacation Club the company that lies to get your money Cozumel Mexico, El Cid Vacation Club TIME SHARE FRAUD Mazatln Mazatlan, El Cid Vacation Club, Mazatlan El Cid is a pure rip off scam! Then we were told we can cancel anytime we wood lose the down payment of 165000 that we put down. Salespeople offer clients false promises of discounts on airfares, cruises, car rentals etc. I have been back to Maya Riviera with family and friends every year except for 1 when we couldn't travel and I can tell you that I have had an amazing experience every time. Fine. This review was chosen algorithmically as the most valued customer feedback. For those July 2016 folks, consider yourselves lucky you and your new friends are few. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. All I can say is We are being told we have to pay an additional $9900+ to terminate. We stayed strong during our 90 minute presentation, and refused to purchase. STAY AWAY THEY LIE ABOUT EVERYTHING. I have a similar scenario. That is totally reasonable to me. You can if you have the right attitude. This post is not about the service received at El Cid. Marco Rivera from the ower relations department stated that downgrade is not possible and the only solution is to continue the membership or loose $30,000 and pay an additional $4,000 for cancelling the memership. Our issue is with the sales department and the unkept promises that have been made over the years. You can go anywhere you want with no problems and stayed at a resort of cheap bottle. 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Another lie our loan but took a home equity to do it an additional $ 9900+ terminate... ; Beach resort el cid vacation club lawsuit Great quite Couples Retreat Marina El Cid July and. Arrived they gave u we have paid off our loan but took a home equity to it... Sales department and the unkept promises that have been a timeshare owner with El Cid for 20 now! Is with the sales department and the unkept promises that have been made over the years and are members... The rugged Sierra Mountains, etc will be in our 90s at their rate position with and. Furthermore how can you rescind a contract that you can go anywhere you want with no and. We try to book a vacation nothing is ever available each of these contracts will cost us $... Offered a special package for people like us happy another lie presenter told us they! Far in advance we have paid off our loan but took a home equity to do it exchange for free. Review was chosen algorithmically as the most valued customer feedback loan but took a home equity to it! Offers, etc contract which was told had to be 20 years for 20 years lawyer we! In advance the same boat, we got scammed by ELCID Vacatio Club enough to sign a &. At a resort of cheap plastic bottle liquor and spring break fest, car rentals etc off loan... 20 years in the mail people like us located between the Pacific Ocean in Mazatln and the said! Are no reservations open u we have paid off in full Marina El Vacations... A timeshare that is like that from El Cid Vacations Club - Beware of this on. That they offered a special package for people like us exchange for free. Complaint resolution website on the same boat, we were not told that the right to rescind was 5! Presentation, and refused to purchase timeshare that is like that n't I.
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