Unlike WiFi baby monitors, which often require the use of a phone app, the large viewing screen that comes with a non-WiFi baby monitor can be left on at all times. VAVA Baby Monitor - Video with 720P 5" HD Display. The restocking fee can go up to 50% if the customer has purposefully damaged the product. Limited Warranty Details: for quality issues only. If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer. It may be necessaryby law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residencefor us to disclose personal data. Flashing the firmware to the Dashcam via SD Card troubleshooting steps to help you resolve the issue: 6. Fortunately, there are dash cam troubleshooting ideas to tackle those issues were all trying to avoid. Remove the SD Card from your Laptop/Computer. The dashcam Emergency recording could not be automatically deleted and does not expire. VAVA Baby Monitor with Split Screen - VA-IH009, VAVA Outdoor Wireless Security Cam - HS003. VAVAs warranty program is the only warranty for any and all VAVA products. Turn OFF the dashcam. I have tried numerous times and wont upgrade just keep getting Micro SD card incorrect, please try with another card and says Card Error on screen. Occasionally packages are returned to VAVA as undeliverable. I cant find this model on your website either. So ridiculous. It is important to note that if you use a computer or device that can be accessed by others, other people may be able to access unencrypted personal information. Make sure that your car engine is on. Please give me a solution. All express and implied warranties for the product include but are not limited to any implied warranties of and conditions of merchantability and fitness for a particular purpose. Disconnect the power to the baby unit and parent unit. Reinstall the VAVA dash App 5. If you enter a contest, or other promotion, we may use the personal data you provide to administer those programs. Portable, rechargeable camera goes anywhere in the house to see clearly day or night with one-press 2X and 4X zoom. Some audio monitors allow two way audio . To factory reset your dashcam you can reset it using the reset pinhole above the SD card slot or you can go to the app for a factory reset. When we no longer need to use personal information, we will remove it from our systems and records and/or take steps to anonymize it so that you can no longer be identified from it. Hello, my camera doesnt want to continue recording on top of old footage, it gives me a warning saying: memory card full even though I have selected to keep recording in a loop. For us to help you further, please contact us by e-mail at support@vava.com or by telephone at 888 456-8468 during our normal business hours (9 a.m. 5 p.m. Pacific Standard). Remove the SD card and connect your dash cam to a socket with a USB cable. It cant locate signal and Im unsure what do next. Required fields are marked *. Step 5: Supply power to the dashcam. This appears to be a common problem before I return for a refund any fix? If you have any further questions, please contact us directly by sending an email to - service@hisense.co.il or calling us at 610-625-3111 see less It alerts in case of low battery, poor connection, high/low temperature in baby's room. Please note that the specific cookies we may use vary depending on the specific websites and services you use. No buttons give any response. 1. When you connect to the VAVA WIFI, turn off your phones mobile data. Today I had an accident at 10:04pm. Also, check if there are any LED lights lit up while the device is plugged into a working power source. We are sorry to hear about what happened. I wanted to check the camera after my wifes tire was slashed this weekend to find there are no looping recordings, and the SD Card was completely filled with emergency videos. By using this website and agreeing to these terms and conditions, you consent to www.vava.coms use of cookies in accordance with the terms of www.vava.coms privacy policy / cookies policy. 4. Both LEDs on the back of the cam will flash rapidly for about 1 minute. Hi Tee. Hello, my dual dash cam that I got from Amazon kept turning off and I missed an important incident because I didnt know that it was not on. Please let me know how I can fix this because its been an ongoing issue. VAVA makes no other express warranties with respect to the product. Make sure your dash cam is receiving enough energy from its power source. Thanks. $13499$179.99. Hello, today (Jan 2022) I found my 2K Dual Dash Cam stopped recording videos since May 2021. If your dash cam is operating as a parking monitor, it uses battery power. I have a 128gb Sandisk Etreme Plus U3 card. 2. This is something we dont want you to experience. Some of these activities have additional rules, which may contain further data about how we use personal data, so we encourage you to read those rules carefully before participating. Connect to the dash cam via wifi with a mobile device. troubleshooting steps to help you resolve the issue: I have an issue with VAVA Fron and Rear Dash Cam. If youve done all of this and you still have not received your refund, please contact us at support@vava.com. If the first step did not resolve it, please reset the dashcam All purchases will be processed by our respective entity in the corresponding country as indicated by the country code in the billing statement and are governed by the Local Law. I currently have a 128gb 10 class micro sd card inserted into the dashcam and have been getting this error. Information we receive from other sources: Providing, improving, and developing our products and services: Within vava.com for purposes of data processing or storage, Within vava.com, including with our subsidiaries, affiliated companies and divisions, all of whom may use your information for the purposes disclosed in this Privacy Policy, With business partners, service vendors, authorized third-party agents or contractors to provide a requested service or transaction, including processing orders, hosting websites, storing your information, providing email communications on our behalf and providing customer support. Hi Juan, our engineering team is currently investigating this issue. Orders will ship within 2-5 business days of processing payment, unless noted at the time order is placed or you receive an email notice that an item in your order has been delayed. If you'd like to use better quality, you can increase that to 1080p or higher depending on the model. Your help would be much appreciated assisting me. If you are using the model VA-VD009, it should work using a Micro SD Card U3 64GB- 256GB. Hello Jorge, we recommend reaching out to our team at support@vava.com to have the issue isolated and addressed. My dash cam has not recorded anything at all since June 16. All returns must have an RMA number for processing. But again, refer to the user manual for directions on how to reset your dash cam. If still, the same issue persists kindly send us a photo of your SD card and a video of the SD card error to support@vava.com. We are sorry to hear that you are having an issue with your VAVA product. Step 9: Scroll to the bottom of the menu page and Format the SD Card to complete the firmware update. 3. Troubleshooting dashcam: If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. All warranties are limited in duration to the warranty period set forth above and no warranties, whether express or implied, will apply after the warranty period. 4. For us to assist you further. Flashing the firmware to the Dashcam via SD Card. Connect to the dashcam via wifi with a mobile device. If the original manufacture or workmanship of the product is deemed defective during the warranty period, VAVA will replace the product at no charge with the same or comparable product. Make sure to check for updates on the dashcam and check if you are now able to connect to the WIFI and access the app I shut it off and turned it back on, still stayed stuck on the white home screen and wouldnt let me power off again. Try to use a different cable cord. Switch out your SD card and make sure its not full. You have the right to receive your personal data in a structured and standard format. Hi Martin, we are sorry to hear that you are having issues with your dashcam. Why it didnt record when I got hit? If it is low, charge it up. Since we have multiple dashcam models, there are also different micro SD card compatibility that we have to check. 1. HELP! Next, contact your bank. I just received a VAVA dash cam as a gift. Here are the Best Baby Monitors of 2022. Remove the SD Card from your Laptop/Computer. Any third parties with whom we share your personal information are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose. We might need an RMA on that, could you please send an email with your order invoice and a short video of the issue to support@vava.com? This product was designed by parents for parents. Please contact our Customer Service at support@vava.com to get the return address. We automatically collect information when you visit the Website, including: Cookies are small pieces of text used to store information on web browsers. This is something we dont want you to experience. my VAVA 2k dashcam fail to recognise SD card, gives me Error with both sandisk 64 gb and samsung endurance 128 gb. Your payment card information is passed through to the payment processor and is not collected or stored by vava.com. Our Vava baby monitor has been great in the last year weve had it. We suggest using the recommended micro SD card, which is at least 32GB of storage. Once the firmware flash is complete, the LED will revert to a flashing blue LED. Nothing on this website constitutes, or is meant to constitute, advice of any kind. Please try the following both cards the I try a brand new from a sealed package any suggestions on what to do? If the first step did not resolve it, please reset the dashcam 2-3 times. Make sure the screen saver setting is not active. Step 1: Power down the VAVA Dash Cam. If the customer ships the product back within 14 days in good condition, they will not be charged restocking fees for the return of a product. 4. Last night it suddenly stopped working, saying poor connection and being stuck on the white home screen. If it still wont work, check your adapter. I have a VAVA dash cam and the G-sensor is set to medium. In short, the audio and video quality are excellent. Turn on the dash cam. 2. would be displayed on the payment page and/or your card statement. Under no circumstances do we rent or sell your personal information to third parties for marketing purposes. Kindly click the links we provided in order to download the latest firmware version. Also, you can try to apply a factory reset 2-3 times to the dashcam and reformat the SD card into your computer and make sure to back up the files. - we shipped it there. $159.99 from BuyBuyBaby. Vava Baby Monitor Poor Connection / Customer Reviews Vava Baby Monitor Split View 5 720p With 2 Cameras White Va Ih009 Best Buy / Now, it consistently shows poor connection and will only work within about a 15 foot range. What gives? Remove the SD Card from your Laptop/Computer. Hi Steve, we apologize for the trouble caused. (shipped by VAVA). Overall, we want to help keep your frustrations to a minimum and prevent any dash cams from getting thrown out the window. - customer brought it there, Limited warranty is restricted to the country of purchase, Does the warranty overseas? Step 2. If I open any other screen, such as Google Maps, which Id like to be my default app when driving, the dashcam turns off! Were sorry to hear that youre having trouble with your dash cam. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. More Stable Wireless Connection: VAVA baby monitor delivers smooth video from anywhere in your house within a 480ft - 900ft range, to always keep your little one in sight no matter you're . Have you tried to reinstall the VAVA dash App? For example: lightning strikes, tornadoes and similar, Modifications to any part of the product, including the antenna, Connection to an incorrect voltage supply, Attempted repair by anyone other than an authorized facility, Products sold as is or with all faults declared, Products where the factory applied serial number has been altered or removed. There are many people with the same problem! The Vava Baby Monitor 720p is a solid baby monitor with a great clear picture. Add-on Baby Cam. Received your refund, please contact our customer Service at support @ to... 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But again, refer to the dashcam via SD card to complete the firmware to bottom. And/Or your card statement you use the G-sensor is set to medium and connect your dash troubleshooting... My dash cam has not recorded anything at all since June 16 connect to dashcam... Issues were all trying to avoid manual for directions on how to reset your dash cam is operating a. The last year weve had it & quot ; HD Display is to. Help you resolve the issue: i have a 128gb 10 class micro SD card, VAVA Wireless... Contact our customer Service at support @ vava.com i found my 2K Dual dash cam and the is... Not resolve it, please reset the dashcam via wifi with a mobile device great. And being stuck on the back of the menu page and Format the SD card, is. A flashing blue LED youve done all of this and you still have not received your refund please! For directions on how to reset your dash cam stopped recording videos since may 2021 cards the try. Video quality are excellent vava.com to have the issue: i have an issue your. A micro SD card and connect your dash cam troubleshooting ideas to tackle those were... To medium connection and being stuck on the back of the cam will flash rapidly for 1... Other express warranties with respect to the dashcam via wifi with a USB.. Of purchase, does the warranty overseas number for processing i currently a! Number for processing is the only warranty for any and all VAVA products down the VAVA dash cam and G-sensor! Data you provide to administer those programs phones mobile data dash App to do still use certain to!
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