To avoid excessive returns, we recommend that sellers be as detailed as possible in their listings. Well, it turns out that when you like an item, the seller is notified of your interest. This is absolutely one of the worst buying websites that Ive ever dealt with !! I bought a present for Christmas for my son on Mercari almost two weeks before Christmas and asked the seller to ship immediately so we would have it before Christmas. Best of all, Mercari lets you make money from home or anywhere, for that matter. There are only 85 reviews of Mercari on Influenster, where the platform scores 4.5 out of 5 stars. We live in a doorman building with very reliable doormen who say nothing was delivered. ", Mercari sent the following notification to users about the new shipping rates (you can find an explanation of how shipping works on, The Twitter user Stephenie went on to explain in their Twitter thread that a book they had just purchased on Mercari for $9 would have cost $14 in shipping if they had waited until next week after the new rates take effect. This company tried to force me to give them my SSN for the for the IRS 1099K form that was not even required by the IRS for 2022. PoshMark is typically used by people who want to buy and sell womens clothing and fashion items. Give me eBay any day. Three days after liking the product, the seller sent us a message and offered to sell it for a lower price. When the item is returned, we will refund the buyer to the original form of payment. Once the return has been approved, well email you a prepaid return label. As a buyer, you can also negotiate prices and make lower offers. You also have to be extremely accurate when filling out the label for the order. Though there isnt live chat support, Mercaris customer service is also available on their social media pages. The Mercari Return Policy requires buyers to rate sellers, which helps build a healthy eCommerce environment. Once your item is delivered to the seller, they have 24 hours to review the return before we refund you. Since I did not have a picture of the shipping label, my claim was denied. If you intend to sell products, you might be better off setting up a Shopify store with Debutify theme. The second-longest side can be no longer than 20 inches. Disclosure: this article might contain links to the resources discussed.Some of the links are affiliate links, meaning that I will make a small commission if you purchase a product or service by using the link. Being similar to eBay, you might face some common eBay scams here too, so beware. Well, congratulations to you for making it this far! Is Mercari safe? If you accidentally release payment to someone by any chance, you can call your credit card company to forfeit the transaction. You can manage your business entirely on your phone. It goes against our guidelines to offer incentives for reviews. Reviewers on Sitejabber are less fond of Mercari. He started Mercari in February of 2013, and by July of 2013, the platform was launched and available in the app store for both Android and iOS devices. However, speaking from personal experience, Mercari is 100% legitimate. We ask buyers to ship their return within 3 days of approval. Update to original review: By involving credit card company I was able to get a refund so I am even now. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. As with almost any marketplace, risks and potential downsides are involved. To correctly calculate shipping, you must enter your Zip Code. These are some of the most common counterfeit items, but there are plenty of others. To make sure that a seller is legit, see if Mercari has verified them. Buyers are required to pay sales tax if they are based in individual states. Mercari shows the details and reviews of sellers, along with the badges, which helps you gauge their credibility. The latest and greatest app is Mercari and my wife is addicted to it. There is a risk of getting damaged goods even if theyre advertised in mint condition. Because Mercari is so diverse, you can sell many types of items via Mercari, while PoshMark is a bit limited in this regard. Verification can help ensure real people write reviews about real companies. Also forgot to mention I'm pretty sure she she has a 2nd separate Mercari profiles. They put my case on hold. There are three main fees: seller fees, transaction, and payment fees. My wife has been successful several times by offering less than the asking price and the seller accepting. WebDON'T TRUST MERCARI(SCAM!!! A low commission rate is one of the factors that makes Mercari a popular choice among sellers. You could offer free shipping for limited periods or set your shipping rate for the buyer to cover. Listings are also very easy to make and can be done in a few minutes. You can contact the seller to review your shipping and payment options and create bundles. Mercari has a cheaper and less complicated shipping process than eBay because it doesnt ship items globally. Wrote about 10 times to customer service, got only nonsensical answers, no explanation from 10 different people, citing privacy reasons (???? These are a handful of reasons why Mercari is the better choice. Because youre not purchasing from a retailer or a company, you have no guarantee whether the individual is legit or not. As for payments, the seller will only get the funds once the buyer confirms the order and rates the seller. because if you rate the seller even with a bad rating. Then youll write a short description of it before setting its selling price. A low commission rate is one of the factors that makes Mercari a popular choice among sellers. However, you can use Mercari as a foundation for an online business. Nor can you sell weapons, firearms, alcohol, drugs (legal or not), animals, and things of that nature. Is domestic violence against men Recognised in India? You may even want to change it as frequently as you can to up your protection. If there is, you have a 3-day period starting from the delivery date to request a return. The seller sets the delivery fees. Once your package has been delivered, you have 3 days to review the item and rate the seller. The company has been around since 2013, and since then, it has grown to become one of the top buying and selling apps in the United States. You have three days to confirm whether your order is as advertised. If your bank rejects the direct deposit and the money is sent back to your Mercari balance, there is an additional $2.00 fee. We only auto-rate if we can confirm the delivery with a valid tracking number. Pack your product, paste the label, and drop it off at the nearest carrier center. When the seller responds to offers. DONT USE MERCARI IT IS A TOTAL AND UTTER SCAM THAT WILL STEAL YOUR MONEY. Sounds like you did a good job explaining all to buyer and had it in the listing it was FedEx Smartpost - this likely avoided a return. You have the option to include shipping, or you can charge the customer for shipping. Mercari has partnered up with FedEx, UPS, and USPS to provide timely deliveries. From the Order Status page tap Get help > This is about returning my purchase > I want to return my purchase. Is it better to ship yourself on Mercari? They need shut down and investigated. Mercari has dozens of product categories, so you can expect to find everything from clothing to electronics. Remember, Mercari asks you to ship products within three days. Or too many? When you get your order, you have three days to assess if the item is damaged or not as described. Do you want to get paid to sell electronics and other products? If you find suspiciously low prices, its a scam. Born and based in Pakistan, Syed Hammad Mahmood has over three years of writing experience. Check out the next section for a full rundown of how the return policy works. So now the scammer is out there selling with one successful sale lmao. BEWARE OF THE A cheap reproduction of an item is an illegal practice. Tape it to your package and drop it off at the Post office, FedEx or UPS. Items sold on Mercari are usually old or second-hand, which means you can buy them at fairly low prices. We also use third-party cookies that help us analyze and understand how you use this website. We do so with the added convenience of not requiring you to sign up for a separate processing account. Use of them does not imply any affiliation with or endorsement by them. Mercari charges a 10% commission on the total order amount. Remember, theres no reason why a seller would offer their products for ridiculously low prices just out of the goodness of their heart. PoshMark is a bit more popular (compared to Mercari) among people looking to buy/sell womens fashion items. If you follow all the tips Ive laid out, you significantly lessen your chances of getting scammed on Mercari. Their average App Store rating is 4.8 stars. First, youre safeguarded by the login information you set up. Often the customer support team will receive thousands of inquiries a day, and getting to them all will undoubtedly take time. If you prefer to be paid instantly, then youll be charged a $2 fee (not recommended). In case you don't find a suitable secondhand item here, you can try Craigslist or similar sites. PoshMark charges up to 20% per item sold, and around $7.00 is added to the buyers purchase. More info in myprivacy policy. The more information you can write about the item you are selling the better. If the price seems reasonable, you can buy it instantly. Youre right while there are many positives to working with Mercari, there are also some common complaints. When you sell via Mercari, you enjoy the chance to sell virtually anything, as well as access to hundreds of thousands of potential buyers. Reduced competition means much faster sales. If youre wondering whether Mercari is legit or not, youve come to the right post. WebIf you dont rate, or we dont hear from you, within 24 hours of receiving a Rating request, well rate the seller on your behalf. Psychologically, people feel like theyre not spending their own money when it comes from a virtual wallet instead of their bank account. Mercari is an online marketplace that allows you to buy and sell items. Never make a purchase thats too good to be true because it will most likely be a scam. Like eBay or Amazon, Mercari covers various categories and doesn't limit buyers to any one type of product. We were not there and couldnt receive the item ourselves but it seems the item was never delivered. The most common way to contact customer service is through their email at [emailprotected]. Giving benefit of doubt and rating her Good with a recommendation that a friendlier tone while communicating might benefit her going forward in the future. Terrible customer service, Purchased a German ashtray and it arrived shattered. In general, if a state requires sales tax to be paid by out-of-state sellers, then Mercari will collect and remit taxes on behalf of sellers in those states. Also, there is a $2 fee if you want to receive a $10 or less direct deposit payment. One profile has her photo alone, the other is her with her someone youngermaybe her daughter? In addition, you can earn money by referring other people to the site. You package up the item and ship it to the buyer using Mercaris shipping labels (which you can purchase directly through the app). After that, Mercari sends you your payment. Whatever your case, the process of listing and selling your items is pretty much the same. One of the go-to pieces of advice if you are in the reselling business is to start using a cross listing app. If the buyer is not in good standing with Mercari, a return request may be denied. I'll send you 100 Money-Making Ideas for FREE! There were rulers placed next to the item in the photos and the description stated measurements. We went on vacation for two weeks on the 26th. Purchasing shouldnt be this difficult. Buyer to seller communication is possible before purchasing. First transaction was cancelled, the other two orders went to completely different addresses in my zip code. Life is one giant adventure. Find the adventure in this category. They only have one address for me, so how can this happen. Shipping costs vary depending on where you live and how much youre willing to pay for shipping. You should be yelling at the PO. To protect the buyer, Mercari only releases payments when they rate the seller. For sellers, Mercari offers a simple way to raise some cash by selling extra stuff. Well also share this with the seller. It is a heart in the top corner of the photo of an individual item. Theyll be more than happy to tell you if you can or cannot sell your items on their platform. What 3 things do you do when you recognize an emergency situation? Mercari is the worst for consumers. So stick to the platform and keep a lookout for folks who are trying to get you a technicality. While eBay is available worldwide, Mercari is only for the US and Japanese audiences. Heres a reward in the form of a 10% discount code on your first month ofCrosslist (add during check-out). My opinion is very, very low of people that don't rate quickly. They are selfish and rude. When I buy something, the first thing I do is open it, c If the switcheroo does happen to you, photograph the new item as soon as you receive it. With so many potential buyers, you have a good chance of selling your items. If youre looking to buy a product and you want to know more about it, you can contact the seller on the app. You can use the Free Shipping filter as well. The cookie is used to store the user consent for the cookies in the category "Analytics". 2. Using Mercari as a seller is straightforward. Mercari will automatically complete a transaction 72 hours after an item is shown as delivered. I would rather have had the merchandise and not have had this experience but at least I am even so I am raising the rating. No accept, counter, or the most important DECLINE OFFER. Thanks everyone for the fast and fabulous feedback. document.write ("
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