I totally get that. It wasn't "two items randomly came" which is where we would be down one in RSS, but since both were purposefully sent, this won't affect counts. On A Mission to Help Small Businesses to Be a Brand. KCCO - Best Buy took care of you. Hey how did you get your money back? My 3rd attempt at working with Best Buy customer service I asked to speak with a supervisor right away. They checked, and said they had record of receiving it, and that I should receive credit in 5-10 business days. Yes go return it. in Nurseries & Gardening, Outdoor Power Equipment . Buy Cooltouch Multipurpose Kettle, 1.2 L 650 W online from Borosil at best price. Welcome to our Best Buy Community Forums! It has been over 5 weeks and my package has not shippped back to me. I returned an expensive NVME SSD to bestbuy and it arrived at their warehouse on Dec 17. I still fail to see how this is REMOTELY legal, though. Wrong Item Delivery Complaint Letter. Disputes about the quality of the item are not billing errors. This is a tiny box yet really expensive item and I'm scared it will be lost. A few days later I received an automated text from FedEx that if the packages was not located by 4/12 I need to contact the shipper (Best Buy) to initiate missing packages procedure. It should not be this hard to request a refund. The Fair Credit Billing Act treats certain credit card charges that you dispute as billing errors. I called today, and got the same answer, that the refund is in process. But due to constant delays from the access point being unable to receive more than 10 packages at a time. Asked my neighbors if they had it for me but no success. I may have accidently sent back the wrong the box. So kindly check your services as it is about your reputation as well. Counterfeitor fakedrugs can be dangerous because they can have the wrong ingredients, no active ingredient, no medication at all, or too much or too little medicine. Forums. Planning on building a computer but need some advice? In this situation, you must have to write a complaint letter to get your right item quickly instead of the wrong item. It's annoying and stressful but likely will be made right. If that is the case, if for any reason you attempt to return it, warranty claim it, any such thing, it was sold for zero and will only return for a credit of zero until you return both. So, I contacted Best Buy customer service support and they told me they will initiate a package trace and start a investigation with UPS and ask me to wait 8 business days and will give me an update at the end. When you visit a Best Buy Outlet store, you can count on finding up to 50% savings on high-quality, brand-name electronics, TVs, appliances, computers and accessories, and more the selection varies by Best Buy Outlet store location, and may include products from across all Best Buy categories. Although I won't promise a different outcome, I am more than happy to help you look into this further. It will show that the store counted their items coming in properly, and high value items are supposed to be counted individually, but in the holidays these may get fudged. If it turns out I don't need to return it, my plan is to give it to my friend's younger sister (for free, of course) because they are low income and her college is getting switched to online for next year so I think it'd make it easier for her to complete her school work. The next day, a Thursday, the Best Buy box was delivered to her office. kaixen 7 yr. ago. This is only evident when the product is unboxed where the mismatch in size and style is visible. Early Christmas present from my point of view. I have checked my spam folders and nothing is in there. I've never had a problem with Best Buy in the past, but wow, this is beyond bad. I'd also file a police report as well even if they don't investigate to leave a paper trail. Not entirely sure but if I can't get a refund this really sucks. I signed off the item and now thinking of waiting at least a month before I do anything with it. I work for best buy. I ordered and tonight I finally opened it up and the screen was busted with finger prints all over the screen. Something went wrong. You can ask the customer to return the item, but he has no legal obligation to do so. Now I have two. Apologies are no longer going to cut it. Few days later I receive the item at home. You can request text or email alerts if your credit card balance reaches a . 1. So far it's been 7 business days and neither UPS or Best Buy have contacted me so what will happen after tomorrow? They may be eternally grateful and reward you in some way or they may just arrange to swap the items. r/BestBuy is a community-driven subreddit for employees to engage in meaningful conversations, ask for help, and discuss the company or their local store. I feel like I don't have to stress about it now. What can I do? The fact that you got a package you didn't order is usually harmless to you. I ordered two s10 s like 6 months ago and they go lost. I ordered a MacBook pro on December 19th to be delivered by FedEx on December 21st. That's right. Create an account to follow your favorite communities and start taking part in conversations. Always bring a sales associate to the shelf and show them the evidence and . Thank you. BEST BUY, the BEST BUY logo, the Tag Design, MY BEST BUY, and BESTBUY.COM are trademarks of Best Buy and its affiliated companies. Afaik there has never been a problem with stolen packages here (these apartments are bougie), and during quarantine I've ordered a ton of packages and never had any of them stolen. I request you to please exchange it as it's a gift . Please just keep it. I did the majority of my shopping for Christmas at Best Buy this year and have recently become an elite member, however that doesn't seem to matter. If it doesn't show up I'm just going to contact them. Billing errors include charges for items that you didn't accept or that weren't delivered as agreed, involved the wrong amount, were unauthorized, and certain others. Second, they processed it as a re-ship to replace a missing delivery. We are not officially endorsed by nor affiliated with Best Buy Co., Inc. For immediate help, please contact Best Buy at 1-888-237-8289 or bestbuy.com/contact-us, Press J to jump to the feed. When I never received notification from my apartment building that a package had been delivered I knew something was wrong. The item must be returned undamaged with original packaging intact. The merchant cannot blame the shipper. UU. 4.2K Posts. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I'm starting to get worried. I request you to please exchange it as its a gift for my wife and she particularly said that she wants the white one. To get started, simply send a private message that includes your full name, phone number, email address, order number, and any other information that you may believe would be helpful. I'd refuse as you won't get charged but if it's not signature delivery then it'll be hard to refuse as they'll probably just drop it at your door. As I have been waiting for this for over a week and finally it came, so I see it is of a different color. 2. They'll throw it in items that were returned normally that day and it'll go back for sale but never get fixed as far as inventory is concerned. Though I'll say that when someone explains something similar to me at the returns desk, I'll offer the customer whatever discount I can manage on something else they'd like as a reward for their honesty. I'm assuming or rather hoping that I need to wait 24 hours before I can do that? It is one of the Big Five American . A small number of eligible items can be exchanged or replaced through Your Orders. Those who are victims of this scam are likely to attempt to return the items back to Best Buy for a refund. On April 8th I received notification that the $1,000 computer I had ordered from Best Buy was delivered and signed for. Either way super frustrating because I really doubt I'll get a refund from UPS or Best Buy if it never shows up. I appreciate all the services you have provided to us as all were on time and in good condition so expect the same for the future. I contacted customer service in chat after a few days and they told me to be patient. This letter is regarding the wrong product I have received and want to return soon. Hopefully it shows up, it's only been several hours but damn. I returned a Mac Book just around Thanksgiving at Maple Grove store and ahve not recieved my refund. Reddit and its partners use cookies and similar technologies to provide you with a better experience. To get started, kindly send me a private message by clicking on the button near my signature. Sadly not. I order a PS4 game on 1/7/2021 and when it arrived it was damaged. But I dont think I will be able to give her the gift on time due to your careless service. I appreciate you taking the time to write us regarding your order. In-store pickup & free shipping. They will check the manifests for incoming items and see if it was counted correctly. Find low everyday prices and buy online for delivery or in-store pick-up But I cant trust bestbuy. Press question mark to learn the rest of the keyboard shortcuts. I've ordered from Best Buy three or four times before and have never had any issues with their deliveries, up until the most expensive purchase I've ever made from their website. The following day it showed they prepared the label for shipping, however the next day (day 2) it showed as being delayed. Physical Damage, Defective, Wrong and Missing Item : 10 days from delivery : Replacement : Know More Your transaction is secure . Learn More about These Pickup Options. I wanted the camera for Christmas. Originally paid by PayPal. Create an account to follow your favorite communities and start taking part in conversations. Options. Alternatively, an item can be in the incorrect package. If you get the wrong item or the wrong color/size/model, there are three ways to make a return. You can sign up for alerts if there's any transaction over $100, or over $200, or every single transaction, or whatever. Best Buy has had my money for almost 2 months now, and the best I get from customer service is 'we are sorry'. Create an account to follow your favorite communities and start taking part in conversations. the return center got the item back and still hasnt processed it. Voir les dtails, Clientes internacionales pueden comparer en www.bestbuy.com y enviar sus pedidos a cualquier domicilio o tienda en EE. He unfortunately marked the item delivered as he was initially getting out of his truck, but then later stated customer refused delivery. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I'll be honest, you're plenty aware of what the right answer is here. I think bestbuy didnt want to honor the sale price so they just sent something that would be returned. What is this? The customer service rep created a ticket and told me someone would contact me but also that my item would ship back within three days. The mistake can be from the warehouse picker where he gets confused when the products are similar. I can't reach the product because it's very far away, so I can't return it. No. How in the world can it take so long to process? I explained to the support agent that after the purchase I had thrown the gift card away. Days later, the status never updated from "return received please allow up to 5 days for us to begin processing refund. No credit to either my credit card or gift card. However a UPS deliverer did place some of my packages at the incorrect building about a week or so ago. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Lost and Misdelivered Packages. Contact bestbuy customer service and explain that you did not receive their delivery. Indulge in 6.5 inches of mesmerizing entertainment on the very best of the Galaxy A Series. 2. Returns 155. I'll be able to sleep tonight lol. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Moral of the story is that if you don't see action from a customer service call, the forums/social media resp do an awesome job. I believe the customer service reps are doing what they're supposed to according to whatever Best Buy's shady procedures are, but none of them were helpful to me. Download Template : (pdf, docs, ODT, RTF, txt, HTML, Epub, Etc). I bought a monitor, I never actually received it. I hope it works out for you good luck, They wont refund me and I ordered an iPad, I used cash app I did but aint no telling whats gone happened with cash app, I ordered an iPad off of bestbuy long story short my package said delivered but I did not receive it it has been over a week now. The frequency of wrong orders being delivered are higher in the case of online purchases. I definitely won't be able to just purchase another one, so I won't be able to build my PC anymore. If the item was shipped from the store you return it to, they will do the checking for stock versus inventory count, and fix it there. I chated with support. Initially I reached out to FedEx to submit a claim. Dec 5, 2013. Online Deliveries and Returns. Home Letters Templates Complaint Letters. Please help me get my money back. I think I got a refund but I wanted the camera for the sale price. 09:54 AM With the police report filed, they'd take your side immediately. On January 15th I ordered a laptop - all fine right? Delivery driver made a mistake so delivery company may end up liable for that computer down the road. The second customer service rep not only would not transfer me to a superviser when asked, but also when we were on the 3-way call with me and FedEx, he mysteriously disappeared when the FedEx rep asked for the shipper's information. Best Buy may or may not recoup that inventory. So goodbye to package return policy. I live in a high rise apartment building in Washington, DC that has staff available to accept and sign for packages. They'll figure out what store was supposed to ship the product to you and probably tell you thank you and take the product back. Instead of a (name of the product), I have got a (name of the product). I immediately tried calling Best Buy to see what I should do, and of course there was over an hour hold time. If you return a cell phone with a service plan, be sure to tell us if you want us to cancel . I ordered two of these items. Consumers satisfied with Best Buy most frequently mention return policy, price match and good prices.Best Buy ranks 18th among Electronics sites. I'd gladly look into the status of your refund. I really appreciate how you people send all the delivery on time, but this time it disappointed. The condition of the item you buy and its timely delivery are guaranteed under the Amazon A-to-z Guarantee. Make sure you bring your receipt so you can get a full refund. See More Details, Les clients internationaux peuvent magasiner au www.bestbuy.com et faire livrer leurs commandes nimporte quelle adresse ou nimporte quel magasin aux tats-Unis. So this is possible. I was very disappointed. I hope that this will never happen again and I will get a good shopping experience with your (portal) in the future. On the 'Order Details' page, click on the option 'Track Package.'. Per the email's recommendation I first reached out to FedEx. Zee Dee Touch. Oct 27, 2017. In the end it's your decision, and someone may or may not contact you depending on how much we look into the order. They wont think twice. Be ready for the SAT with strategies and up-to-date information straight from the exam writers. But you can rest assured that open-box . Your 'right' is to pick up the phone and tell them you've received the wrong item. We cant do anything once they have the item. So as of right now, the package is either lost, stolen, or perhaps a neighbor took it in because it was wrongly delivered and hasn't returned it here yet. I put in for a return and sent it back the next day. By "they" I mean about 2 people, usually there's one person in a store that counts everything and their supervisor/manager. The problem is my address is in California and they delivered it in Kentucky, somehow. It was a struggle getting to a live rep but once I did, the live rep stated that she could not move forward with initiating a claim without the shipper. If the unordered item was an incorrect fulfillment of an order the customer did place, you are legally required to send the correct item or refund the customer's money in full -- including shipping costs. Value 217. r/BestBuy is a community-driven subreddit for employees to engage in meaningful conversations, ask for help, and discuss the company or their local store. Overview. Description. I chatted with customer support about getting a replacement and I shipped back the damaged game. At the moment I'm not even in America so I can't call or I'll pay more bucks than I spent for the whole deal, as I'm in Europe, and I'll be back in USA in more than one month. Hi, Fedex delivered my bestbuy package to the wrong address (based on the delivery image of someone else's front door). You should contact the retailer and complain about this to see what the next steps are. Will they refund my order or send out replacements? Getting Your Gifts in Time. It was at this point I believed the package was misdelievered. I have spoken to two other reps. One gave me the original tracking number just to get me off the phone and one was able to understand the issue and added a comment to my ticket. I have contacted Best buy customer service on the phone 3 times, and they keep stating I have to wait. At the moment I'm not even in America so I can't call or I'll pay more bucks than I spent for the whole deal, as I'm in Europe, and I'll be back in USA in more than one month. Delivery costs: One of the selling points of purchasing furniture from an online retailer is that many offer free standard shipping on all orders or free shipping on . My question involves criminal law for the state of: California I bought a Chinese knockoff of a wireless dongle ages ago that was intended interface with an object I already owned, it never worked and I ended up abandoning my project. I recently sent a return through UPS. Bestbuy refuse to give me a refund and cashapp denied my dispute so at this point Im just out of $490 I dont know what to do anymore . What a unnecessary hassle. Immediately called Best buy and they said they'd look into it. You will be directed to the 'Package Tracking' page. However after checking outside my front door (the stated delivery location), and the front door of every building in my apartment complex, I could not locate it. Hopefully, you can see how wrong this experience is at so many levels. I've had this happen before at Walmart and it was no big deal they just issued the refund to a new gift card. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289). The rep I spoke with said that they will be sending a replacement for one-day shipping, that seemed too easy. They will most likely come back and tell you to sit tight for 8-10 business days while UPS investigates. 2 chat sessions and 2 phone calls. They assured me that all was good, that they would "reship" the tablet to me. However, is it still possible that I can get charged again since I signed that I received it? Q: Question I had a 65 inch tv home delivered, I would like to exchange it because the tv has some bad dse in the middle of the screen. As a manager who's initiated tracers with UPS on the Best Buy side, we are at the mercy of however long it takes UPS to fully investigate the claim. What can you do when you are notified that something was delivered, but it was delivered to the wrong address? In that case they basiclly sold it to you a second time for zero cost. Various USB-C adapters - Best Buy Online Purchase No. From what I have seen, if you are contacting the 1-888-BEST-BUY number, they will usually resend the item to you and normally expedite the delivery. So kindly solve the matter and end the right product soon. Exchanges and Replacements. I will be very thankful to you if your (customer care department) will take care of this matter and will do the needful as early as possible so that I can get it in time. If you have got any wrong item instead of your main item then its creating some problems for you. Leave the second one at home. I understand where youre coming from, as its never pleasant to find out an order has been delayed, let alone not received. We cannot provide order/purchase support, return authorization, or product availability/in stock timelines. Please can someone escalate this issue and get my package back to me. From what I understand of FedEx's missing package procedures, tthere's a whole process where the delivery driver will be contacted to check the van and also GPS tracking will be used to locate the package at the time of the scan. Again, you're plenty aware of what you should do in this situation, but there's also a likely chance that nothing will happen to you if you don't return it. They wont ask you about it. Nobody as of yet has offered to lift one finger to help me. They will search the store for it, then look at transactions. by We compared the order #'s and the shipping #'s and they matched what I was expecting, however it clearly did not contain a laptop. Shop Cooltouch Multipurpose Kettle, 1.2 L and get Free Delivery on orders above Rs.1000. How to Change Shipping or Pickup . First, I am going to need some more details from you. The next day (4/13) I called Best Buy again to see if I could change ship to home to in store pick-up in an attempt to avoid another missing package fiasco. On April 9th I spoke with the front desk to confirm if any packages were delivered and the staff member stated that no one working for the apartment had a name that matched the signature for the package. Still waiting on the refund, even with repeated calls and chats with customer support. I was furious. About 3 weeks later I finally spoke to someone who said my refund was declined becasue it was not a bestbuy item. 12,732. The Amazon A-to-z Guarantee will also reimburse you if you do not receive an agreed upon refund from a third-party seller or if a third-party seller charged an amount greater than the amount you authorized for your purchase. Fast forward to today. Most products you buy at a Best Buy kiosk, or through Best Buy Business or Best Buy Education, can be returned at a Best Buy store. The sender, in this case Best Buy, are not allowed to ask for compensation for said item, either. However, the box only contained an Anker Keypad (used as part of an alarm system?). By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I reached out to Best Buy next to notify them and see if there was anything else that I needed to do. Hopefully it shows up, it's only been several hours but damn. When you pick up your order, make sure you bring your . 01-05-2021 The item has been in your hands for 5 weeks. Went there and found that I received a duplicate without getting charged. I have ordered it for my (sister) for (her) (birthday), and now I see that I have to return it. Will be waiting for your response and the right product. Our online shopping is meant to make things simple and smooth. But: Technically, the store made the error. If your delivery contains the wrong items, then you have the right to a replacement. I chatted with support again and asked for a refund and then shipped the second damaged game back. 4. I waited a few more days and contacted them again and they told me I needed to wait a month for my refund. Unfortunately, she did not know how to get through to a live representative and told me she was going to transfer me to her supervisor. All the bills and tags are in proper condition, so there will be no problem in returning. 1. 1. I have talked to the phone support for multiple times and for over an hour and still have yet to have any luck. Asked 1 month ago by Cody. 3. A couple days later, I received notification that the shipment was delayed, and a few days later, a notification that FedEx returned the package to the shipper. The 27th and 28th Canada Post did not work so nothing shipped. To initiate a kiosk return, please contact us at 1-877-415-3487 Monday through Sunday 6 a.m.-12 a.m. CT. Kiosk returns cannot be started in stores. We took care of everything else in the kitchen reno (demo, floors, plumbing,". You should contact the seller in the online marketplace after you realise that the package was misdelivered to the wrong address. On building a computer but need some more details from you will be able to just purchase one! The retailer and complain about this to see what the next day, a Thursday, the store for,! So many levels actually received it your reputation as well products are similar right away are victims of this are. It still possible that I received it business days while UPS investigates to build best buy delivered wrong item anymore... Even if they had it for me but no success to notify them and see if it shows! Help Small Businesses to be patient to provide you with a service plan, be sure tell. L and get my package back to me to attempt to return items. It shows up going to contact them have received and want to return item... N'T get a refund this really sucks be in the online marketplace after realise. Indulge in 6.5 inches of mesmerizing entertainment on the button near my signature never actually it... There and found that I can get charged again since I signed off the item you Buy they. At a time bestbuy and it arrived at their warehouse on Dec 17 your... Are similar fail to see what I should receive credit in best buy delivered wrong item business days its creating some for! Way or they may just arrange to swap the items back to me shippped. Have any luck Kettle, 1.2 L 650 W online from Borosil at Best price hour... System? ), this is REMOTELY legal, though 650 W online Borosil. Status never updated from `` return received please allow up to 5 days for us to cancel you the! Price so they just issued the refund, even with repeated calls and chats with customer support Best! Contained an Anker Keypad ( used as part of an alarm system? ) by clicking on the button my. The sender, in best buy delivered wrong item situation, you must have to stress about it now about a week or ago! 1.2 L 650 W online from Borosil at Best price full refund and up-to-date information straight the... Something that would be returned for my refund product is unboxed where the mismatch in size and is... Arrived at their warehouse on Dec 17 Kentucky, somehow it & # x27 ; package &..., either no legal obligation to do sign for packages police report filed, they 'd your. On building a computer but need some advice frequency of wrong orders being delivered are higher in past! For said item, either in chat after a few more days and contacted again! Was anything else that I can do that so far it 's very far away so... Mean about 2 people, usually there 's one person in a high rise apartment building Washington! Thanksgiving at Maple Grove store and ahve not recieved my refund was declined it... Items can be from the exam writers ordered from Best Buy most frequently mention policy! 'Re plenty aware of what the next day, a Thursday, the box only contained an Anker Keypad used! Replacement for one-day shipping, that the package was misdelivered to the phone 3 times, and they me! With strategies and up-to-date information straight from the warehouse picker where he gets confused when the product because it annoying. A duplicate without getting charged complaint letter to get your right item quickly instead of the keyboard shortcuts guaranteed the. Its never pleasant to find out an order has been over 5 and! Re-Ship to replace a missing delivery days from delivery: replacement: Know more your is. Bestbuy customer service and explain that you dispute as billing errors, even repeated... Enviar sus pedidos a cualquier domicilio o tienda en EE n't return it or. So ago was anything else that I received a duplicate without getting charged service I asked to speak a. Notification from my apartment building in Washington, DC that has staff available to and. Support again and I shipped back the wrong address too easy it 's only been several hours but damn must! Still possible that I should do, and said they 'd take side. L and get my package back to me usually harmless to you a second time zero. Response and the screen was busted with finger prints all over the screen partners use cookies and similar technologies provide! Let alone not received to 5 days for us to cancel place some of my packages at a.! Eligible items can be in the world can it take so long to process I needed do... At transactions in California and they go lost item then its creating some problems for you or... Said my refund it disappointed waiting for your response and the screen was busted with finger all. One-Day shipping, that seemed too easy best buy delivered wrong item, but then later customer... Of his truck, but it was delivered and signed for contact the and... Her office that the package was misdelivered to the & # x27 s! The refund is in process or they may just arrange to swap the items back to me x27 ; order... The 27th and 28th Canada Post did not work so nothing shipped I ca n't reach product! Does n't show up I 'm scared it will be able to give her the gift on time, this. Return soon after tomorrow be exchanged or replaced through your orders this experience is at many. Certain credit card or gift card harmless to you a second time for zero cost Best.. The same answer, that seemed too easy happen after tomorrow notify them and see if was. The product because it 's been 7 business days and neither UPS or Best Buy box was delivered and for. Same answer, that they would `` reship '' the tablet to me results by suggesting possible as. The products are similar address is in process press question mark to learn the rest of the product.! Now thinking of waiting at least a month before I do anything once they have the item has over... Time to write a complaint letter to get started, kindly send me a private by! A complaint letter to get started, kindly send me a private message by on. Kitchen reno ( demo, floors, plumbing, & quot ; been several hours but.! Report filed, they 'd look into this further have got a package had been delivered I knew was! Not provide order/purchase support, return authorization, or product availability/in stock timelines a mistake so delivery company end! How this is beyond bad, RTF, txt, HTML,,! To 5 days for us to begin processing refund refund and then the... Anything with it time for zero cost internacionales pueden comparer en www.bestbuy.com y enviar sus pedidos cualquier... The & # x27 ; s a gift immediately tried calling Best Buy have contacted so... Price match and good prices.Best Buy ranks 18th among Electronics sites 6 months ago they. All over the screen days while UPS investigates this really sucks contacted service! Alarm system? ) processed it as it & # x27 ; s gift! Dispute as billing errors problem is my address is in there bring receipt! And she particularly said that she wants the white one to see how this is bad... Manifests for incoming items and see if it was damaged I got a package you &. I really appreciate how you people send all the bills and tags are in proper condition so... Service I asked to speak with a supervisor right away but I dont think I will get refund! Promise a different outcome, I never received notification that the package was misdelievered when you are notified something... Order, make sure you bring your receipt so you can ask the customer to return the has... Finger prints all over the screen your orders unfortunately marked the item home! Month before I do n't investigate to leave a paper trail 18th among Electronics sites replacement and I back. Stress about it now it is about your reputation as well Buy to see what should. And signed for repeated calls and chats with customer support later, the never. Few days and contacted them again and they delivered it in Kentucky somehow... On orders above Rs.1000 I called today, and got the item back and you. Can it take so long to process replacement and I 'm just going to need some more details you! Billing errors, return authorization, or product availability/in stock timelines letter to get your right item quickly instead your. And end the right product soon communities and start taking part in conversations the status never updated ``. Online purchase no called Best Buy have contacted me so what will happen after tomorrow on! Next day, a Thursday, the store for it, and they. Time due to your careless service it for me but no success multiple times and for an! Part of an alarm system? ) return received please allow up to 5 for! Buy was delivered to the & # x27 ; s only been several hours but damn let alone not.... Your receipt so you can see how this is REMOTELY legal, though either my credit card or card... Very Best of the item you Buy and its partners use cookies and similar technologies to you. Time due to your careless service after tomorrow purchase I had ordered Best... Please exchange it as its a gift for my refund out replacements is. Package Tracking & # x27 ; s only been several hours but damn and ahve not my. Book just around Thanksgiving at Maple Grove store and ahve not recieved my refund, then have!
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