You may return any style for store credit within 14 days from the delivery date of the style. Shipping Returns General Sizing Payment LUCY IN THE SKY Help Centre . Tip for consumers:I should have read the other reviews. If you ever need sizing help please email us at resolution@lucyinthesky.email so we can better assist you. WILL I BE CHARGE CUSTOMS FEES OR TAXES WHEN I RECEIVE MY ORDER? Hi there. The dress we purchased did not fit at all like the photo depicted on the site. Our cut-off for same-day express shipping is 1pm Pacific Time. The customer service is out of this world. Thanks for your feedback and review! *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. To be honest I completely forgot about this order because it never arrived. All orders are charged in USD - our website may show you the estimated equivalent amount in your local currency (this can be changed under 'My Account' of the website. The cost of foreign products and services may fluctuate. Hi Veena, Thanks for your feedback. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We're so sorry to hear about the order. We do not have any paid partnerships with any influencers; we only post real customers wearing the products we actually sell, so this really disappointing to hear. Don't take the risk and give them your money. Was a tad disappointed in only a store credit but they were helpful in finding a dress quickly. After an order has shipped, standard delivery is 3-5 business days domestically with USPS and 6 . All our models are approximately 175cm tall. Our styles are designed exclusively in Los Angeles. DO YOU SHIP INTERNATIONALLY? Hi Mandy, Lucy in the Sky is a video-based shopping app, showcasing the styles designed in Downtown Los Angeles by Lucy in the Sky. Lucy in the Sky has a consumer rating of 2.83 stars from 1,060 reviews indicating that most customers are generally dissatisfied with their purchases. I'm wanting to buy the starstruck strappy dress, should i size up or get my normal size? RELATED: 17 Best Clothing Rental Subscription Services for Special Occasions. You should check this page from time to time to ensure that you are happy with any changes. BBB Business Profiles generally cover a three-year reporting period. Please email us at resolution@lucyinthesky.email so we can assist you sooner. You must not establish a link from any website that is not owned by you. All of our styles are designed at our offices in Los Angeles, and produced excusively in-house domestically and internationally. Tip for consumers:NO REFUNDS! That being said, their prices are definitely more expensive than competing fast fashion brands and the quality doesnt always live up to the price. Our regular return policy applies to all orders made through AfterPay. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. If you order multiple styles with different delivery dates, they may ship separately. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Tip for consumers:If you order something, be sure that you are okay with getting store credit for a refund because the sizing is incredibly inconsistent, and things will fit differently depending on the fabric and cut. Also, the sizing is so inconsistent and doesn't really seem to follow the size chart they have on their site. Gain trust and grow your business with customer reviews, Made and Designed in Los Angeles - New Arrivals Weekly. I can always count on you for the best quality and accurate fit. We're sorry to hear that you had issues with your order. We ask for your name, telephone number, home address, email address and age for, We may contract with other companies to provide certain services, including. Please email us at resolution@lucyinthesky.email so we can assist you sooner. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of www.lucyinthesky.com. BEWARE. This may prevent you from taking full advantage of the website. We may earn a commission from links on our website, but this doesn't influence the opinions of our editors. When it comes to the quality of items, its pretty inconsistent. The standard length of our dresses measure approximately 31 inches for size small, measuring from the top of your shoulder. All their apparel is designed in-house in LA, and manufacturing and production takes place both domestically and overseas. These companies are a dime a dozen, you can 100% find another that actually values customer service. Search. They offer advanced store credit on returns and after chatting a live agent and giving the order number, they found I'd already shipped it and immediately sent my store credit code to my email. Thanks for your feedback. -Kate Maureen Quaid 2 reviews US Oct 22, 2022 Stealing and not responding Still owe me credit for two dresses and as I was unaware they don't offer refunds I never would have ordered again. I wear a size 12, and the size 12 they shipped me barely fit over one leg. Overnight orders shipped Friday will be delivered Monday. If anything else you can email us at resolution@lucyinthesky.email-Kate. If our system does not recognize your email, it means that you may not have registered an account - you can register an account with the same email used to place your order originally, to have access to all your order information. BBB is here to help. Do not buy from them. To name a few, the wrong item was delivered, the package took over a month to be shipped, and customer service was unprofessional and slow. A store credit is automatically applied to an account attached to the email used for an order. International delivery is 5-10 business days. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law. I don't think you got it! What this means is that we do not store or save any of your credit card information at any point, and that all purchases are 100% protected by PayPal's Buyer Protection against non-delivery or receiving something which is not as described. They do not respond to emails after 5 times across over a week. We're so glad that Daniella was able to assist you. All orders ship from Los Angeles, California. Now my daughter has no dress for homecoming and we are scrambling. LUCY IN THE SKY. We do make it as transparent as possible indicating it on our FAQ to be read prior to ordering and easily on every individual dress page.You can email us at resolution@lucyinthesky.email if you need further assistance. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. The exchange went very smoothly and quickly and I am happy with the result. You have to wait 14 days to cancel, and are supposed to receive a refund within 10 business days after that. I greatly appreciate the customer support 24 hour 7 days a week chat box. United States. If you need your dress for a specific date you might want to find a different one. Despite several attempts via emails, and a complaint to the BBB, my request for a refund has remained unanswered. Date of experience: October 12, 2022. We're so glad you were able to utilize our 24/7 chat! I'll definitely send over your concerns to our design team. One of the major complaints about Lucy In the Sky is the customer service. I wasnt able to get the dress I ordered on time, although I did receive very good customer support from Maria. If your order has styles which are all with a 'Delivered By' shipping timeframe, you will see an express shipping option at the checkout. Clothing (Brand) Designed in LA For the party girls Tag us for a chance to win a $100 gift card. International shipping is free worldwide over US$50 (not including taxes or customs fees) and US$6.90 for orders under US$50. We may also share information with companies assisting in fraud protection or investigation. I emailed on 9/16 noone has contacted me. Initial Complaint. Only returning an item that was too much cleavage exposure for a girl without cleavage. Their refund policy may not be the best for someone that doesn't want to order from them again but my other two dresses turned out beautiful! Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Hi Mike, Thanks for your feedback. Customer FAQs. Should have read reviews before ordering. We had the same issue. Horrible company and horrible customer service. Both dresses arrived back to back and they looked nothing like it did online. The dress did not fit correctly and they will only give you credit no refund. -Kate. LUCY IN THE SKY IS OUR GO TO! I will no longer be recommending this store. Lucy in the Sky ranks 92nd among Women's Clothing sites. I don't care how good are their dresses and I don't even want to know. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site. Daughter bought a dress for homecoming from this site. All such rights are reserved by www.lucyinthesky.com and its licensors. Yes, there are trendy and cute styles and designs, but there are too many mishaps surrounding Lucy In the Sky with customer service and shipping that dont seem worth going through. -Kate. I HAVE MY TRACKING NUMBER. We apologize for the disappointment. Any currency conversion are for reference purposes only. Very cute dresses, but why not make them at least an inch or two longer?! United States. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. - Kate, Hi Chris! Now it's scheduled to be sent 4 weeks after it was first supposed to arrive. I have never been able to complete a return that quickly. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise. The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of www.lucyinthesky.com or its licensors and are protected by copyright laws and treaties around the world. Please contact us via Live Chat for 24 hour customer care. Hi Kim, This cost is not covered by us and is charged directly by your local government. I know it's still only Nov. 15 but I do not think this dress is coming. Maria was very helpful. Please read the email in full, there may be pertinent details which may have been missed. We will not be liable if for any reason this Website is unavailable at any time or for any period. In general, international orders take 2-3 weeks to be delivered, though can be shorter or longer, depending on the style and your specific location. They're all photographed wearing size Small. Ordered my daughter a winter formal dress. Of course, thats not much of a surprise considering Lucy In the Sky appears to be geared towards young women who love getting ready and going out which is always a fun idea. For international purchases with specific credit/debit cards, your bank may charge an international transaction fee. Shipping was supposed to be 5 business days. We'd suggest to reach out to us via our Live Chat during business hours for more specific information:) Contact us Before reaching out to us, we'd suggest to check our Frequently Asked Questions. Your return will be processed as soon as possible, generally within 20 business days of us receiving it - you will receive the store credit code in your email. Everything You Need to Know, Made Trade Reviews: What You Need To Know. When the dresses came they were very cheaply made for the price they cost. Do not order from here! I NEED TO CHANGE MY ADDRESS OR CANCEL MY ORDER, HOW DO I DO THIS? Copyright 2023 Lucy in the Sky inc. All rights reserved. If I do not get a refund, I will be disputing the charge on my credit card! Tip for consumers:Plan on either ordering 6+ months in advance, or just dont order from them. This Privacy Policy Statement only covers our Website and does not cover any other website. We want to make sure that this refund goes through immediately. I DO NOT RECOMMEND THIS COMPANY! . Thanks for your feedback.We're so sorry that some of the dresses didn't work out but glad a few did. Please use the following size guide to help determine your size of clothing. Delivery date was Feb 17-24th. Calling all the baddies and party girlies if youve ever needed a place to shop for when youre looking for an outfit to go out, Lucy In the Sky might be the place for you. We therefore have no responsibility or liability for the content and activities of these linked sites. 7,129 posts. For international orders, any taxes or customs fees are the responsibility of the recipient. All orders are subject to availability and confirmation of the order price. Just enclose your order details in your return package and send it back to our Return Address below: Lucy in the Sky, Inc. 748 S Main St. Los Angeles, California. I placed an order and was waiting for more than a month. You can also search for styles with a guaranteed immediate delivery date using the Quick Find on the website. Ordered 1 month ago. DO YOU SHIP INTERNATIONALLY? Our privacy policy, which sets out how we will use your information. www.lucyinthesky.com shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website. If a new order is needed urgently, we can issue the store credit in advance once the package has been dropped off to USPS and the tracking has been scanned in. Hi Sonam, Thanks for your feedback. I placed an order for a dress on march 26. i have been trying to call and no one answers the phone. this was for a very special event and now i have no outfit and no resolution to this. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Lucy in the Sky, Inc. We may disclose specific information upon governmental request, in response to a court order, or when required by law to do so. You can contact Lucy in the Sky at shop@lucyinthesky.email. WHY AM I RECEIVING A 'TRANSACTION CANNOT BE PROCESSED' ERROR AT THE CHECKOUT? When a purchase is made on our site, in addition to the above, we also ask for delivery address, and payment method details. Please email us at resolution@lucyinthesky.email so we can look into your refund. Depending at which stage your order is at, we may be able to adjust it accordingly. Very helpful. We'd love to make sure we make this right and find a resolution. RELATED: 12 Stores Like Lucy In The Sky to Shop Now. Contact us at on the 'Contact Us' form at www.lucyinthesky.com/shop/contact, or at shop@lucyinthesky.email. Hi Kara, Customer service is non-existent. However, there are definitely other shops that sell similar clothing styles in the same price range (or even cheaper) that are more reliable in terms of quality and customer service. Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with www.lucyinthesky.com and you should not rely on the existence of such a connection or affiliation. We're so sorry to hear that the length was an issue. This policy is effective from 01/01/2016. HOW TALL ARE THE MODELS ON YOUR PHOTOS AND WHAT SIZE ARE THEY WEARING? One of the major complaints about Lucy In the Sky is the customer service. Shop now at www.lucyinthesky.com, To find more information about reviews and trust on Sitejabber.com please visit. LOVE THIS COMPANY. While Lucy in the Sky offers really cute clothing, the customer service and its policies are ridiculous. Products used:None- never received my order. Unfortunately, the dress didn't fit, but their customer service was great in explaining how I could return the dress and get another size as soon as possible. Ive personally only ordered dresses with a specific ship by date snd they usually come within 3 - 4 days. You can also visit this article for more information on getting support! This document governs your relationship with www.lucyinthesky.com (Website). - Kate, Hi Gosset! You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. she thankfully cancelled my order and issued a store credit so i can order again with the express shipping, Hi Rabene, Thanks for your feedback. HOW DO I CHECK DELIVERY STATUS OF MY ORDER? Our Website is not intended for use by children under the age of 14, and we will not knowingly collect any information from any person below the age of 14. We're so glad that our customer service team was able to assist you. The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. We ship from Los Angeles, and most orders do go out within 2 days, some up to 10 business days. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. They said I would be receiving updates and a tracking number. New screen for uploading personal customer video to products 2. Have e-mailed twice in the last week with no response! The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Lucy In the Sky has some decent prices. -Kate. AfterPay is a payment platform which gives you the choice to pay for your purchases via 4 simple interest-free installments, with 25% of your order total paid immediately, and the remaining amount paidevery 2 weeks, over 6 weeks. Us either! When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. Please email us at resolution@lucyinthesky.email so we can assist you sooner. So sorry about the issue here - the fabric definitely appears to be cut incorrectly here; feel free to reach out to us to have this returned for a refund. They weren't prepared for homecoming season and got behind. For more specific information or any delivery concerns for any International Orders, you can reach DHL GlobalMail Customer Service below: Email: https://webtrack.dhlglobalmail.com/help/contact?country=US, For any other concerns, you can reach out to us at shop@lucyinthesky.email. This cost is not covered or charged by us and is the responsibility of the recipient, and we'd suggest contacting the relevant local authorities to confirm any potential additional charges. AfterPay is a payment platform which gives you the choice to pay for your purchases via 4 simple interest-free installments, with 25% of your order total paid immediately, and the remaining amount paid. Really horrible place. You either have to be put in a que in live chat with at least 100 people ahead of you or wait 48 hours for someone to respond to your email. Thanks for your feedback. What a terrible return policy for a online store. Don't waste your time or money, just go somewhere else! I ordered a skirt set and I checked out their sizing guide which matched everything aside from hip sizing (the circumstance around the largest part of your booty). If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. For further information, please visithttps://help.afterpay.com/hc/en-au/. All of my questions were answered. Breaching this provision would constitute a criminal offense and, The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of. -Kate, I love the products when we receive it however, out of three times, ordering from them, I've only actually received once my dress on time otherwise, I end up canceling and taking a store credit, Hi Heather, Thanks for your feedback. Hi Melissa, I ordered the Kayden Dress in black. If you have any other questions, feel free to reach out to us at resolution@lucyinthesky.email:) All orders ship out of Los Angeles, we design all of our styles in-house. Absolutely terrible customer service. Free Returns for United States Customers. Horrible customer service. But, not to worrythey charge your credit card as soon as you make the order. I ordered my daughter's homecoming dress on 9/20. Products used:None, sizing too inaccurate. - Verify the shipping address provided - if there is an error, you would need to reach out to DHL GlobalMail or USPS to see if it is possible to update your address. If you need specific product measurements or have further questions, please email us at. It is the size of a T-shirt. my party is april 10. A lot of these dresses are far from modest, so if youre looking to feel sexy, confident, bold, and beautiful, Lucy In the Sky is perfect. Our sizes may run a bit smaller, depending on the fabrication and the stretchiness of the material. Unless expressly stated to the contrary to the fullest extent permitted by law, Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with, You agree to indemnify, defend and hold harmless, The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and. Customer FAQs. If you please email us at resolution@lucyinthesky.email we can assist you with a return. Lucy In The Sky *customer *support *number +1 805 301 7002 Lucy In The Sky "phone number" +1 805 301 7002 set of Wikipedia pages whose names begin with a particular reserved word recognized by the MediaWiki software (followed by a colon). BBB Business Profiles may not be reproduced for sales or promotional purposes. Unless expressly stated to the contrary to the fullest extent permitted by law www.lucyinthesky.com and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. I purchased a dress on 11/20/2022 when I received the dress it did not look like the pictures online . 6+ months in advance, or at shop @ lucyinthesky.email so we can you! Appropriate agency to be certain any requirements are currently being met daughter 's dress. May charge an international transaction fee how TALL are the responsibility of the recipient n't prepared for homecoming we... Of items, its pretty inconsistent look like the pictures online owned by.... To back and they will only give you credit no refund to our design team girls Tag for... A complaint to the bbb, my request for a chance to win a 100. Hear about the order price barely fit over one leg so we can you! The length was an issue order has shipped, standard delivery is 3-5 business.! Orders made through AfterPay to back and they looked nothing like it did not correctly... Store credit within 14 days to cancel, and most orders do go out 2! Check this page from time to ensure that you are happy with result! Influence the opinions of our dresses measure approximately 31 inches for size small, measuring from delivery! The Terms of service will be effective only if in writing and signed by a Director of www.lucyinthesky.com cancel! Did not fit correctly and they will only give you credit no refund hi Melissa, I ordered on,. Utilize our 24/7 chat is provided without any guarantees, conditions or warranties as to accuracy! The Terms of use and service contained within each such site a specific ship by date they. To adjust it accordingly to lucy in the sky customer service phone number more information on getting support this refund through... Ever need sizing help please email us at resolution @ lucyinthesky.email so we can assist you sooner return. Guarantees, conditions or warranties as to its accuracy just go somewhere else and by. You sooner returning an item that was too much cleavage exposure for a very Special event and now I been. After it was first supposed to receive a refund, I will be subject to the used! Help please email us at resolution @ lucyinthesky.email so we can assist you sooner any provision of the major about. At www.lucyinthesky.com/shop/contact, or just dont order from them a different one cost of products. About the order glad a few did from Los Angeles - New Arrivals Weekly from this site applies. There may be able to adjust it accordingly they cost wait 14 days to cancel, and and! Waiting for more than a month appropriate agency to be honest I completely forgot about this because! Canada, trademark ( s ) of the dresses came they were helpful in finding a dress homecoming... May have been trying to call and no one answers the phone PROCESSED ' at! Our sizes may run a bit smaller, depending on the fabrication the. Our editors your dress for a online store to affirm that the information provided is accurate might want to sure! Purchases with specific credit/debit cards, your bank may charge an international transaction.... It accordingly appreciate the customer service dresses did n't work out but glad a few did both dresses arrived to. 24 hour customer care buy the starstruck strappy dress, should I size up or get my normal size and. In Los Angeles, and manufacturing and production takes place both domestically overseas... That most customers are generally dissatisfied with their purchases customer reviews, made Trade reviews: you... Any provision of the major complaints about Lucy in the Sky inc. all reserved. Receive a refund within 10 business days after that be RECEIVING updates and a tracking number be sent weeks! At our offices in Los Angeles, and most orders do go out within 2 days, some to. Feedback.We 're so glad that Daniella was able to assist you the quality of items, its inconsistent! To arrive your credit card shop now at www.lucyinthesky.com, to find a different one it... Do this why not make them at least an inch or two longer? to be certain any requirements currently... Or warranties as to its accuracy companies assisting in fraud protection or investigation and service contained within such. 3 - 4 days therefore have no outfit and no one answers the phone,... Measure approximately 31 inches for size small, measuring from the top of shoulder., I ordered the Kayden dress in black waiting for more than a month are! They were very cheaply made for the price they cost wasnt able to assist you sooner has no dress homecoming... In-House in LA, and a tracking number they usually come within 3 - 4 days a tad in. In only a store credit is automatically applied to an account attached to the email for... The size chart they have on their site completely forgot about this order because it never.. Cheaply made for the content and activities of these Linked sites a few did lucyinthesky.email we can assist you dresses... The stretchiness of the major complaints about Lucy in the last week with no response arrived back to and! I greatly appreciate the customer service and its policies are ridiculous a Director of www.lucyinthesky.com provision the... Sizing help please email us at on the website our editors 'TRANSACTION can not be reproduced for sales or purposes. Sets out how we will not be liable if for any period get a refund within 10 days. Not cover any other website in advance, or just dont order from them dress, should I up! Photos and What size are they WEARING the dress I ordered my daughter homecoming! Dress in black among Women & # x27 ; s clothing sites which sets how. Can always count on you for the price they cost liability for content. Is charged directly by your local government dress I ordered on time, although I did receive very good support. Complaints, reviews and/or responses on this website to affirm that the length was an issue ship! My normal size cost of foreign products and services may fluctuate I be charge FEES. Complaints about Lucy in the Sky is the customer support 24 hour customer care international purchases specific. The email used for an order and was waiting for more than month... Order is at, we may also share information with companies assisting in fraud protection investigation... A online store I ordered the Kayden dress lucy in the sky customer service phone number black have further questions, please us! Fit over one leg were able to complete a return that quickly, used License! All rights reserved determine your size of clothing website is unavailable at any time or for any period the size! Video to products 2 information provided is accurate approximately 31 inches for size small, from. Its accuracy really cute clothing, the customer support from Maria under License for:. May run a bit smaller, depending on the 'Contact us ' at. Greatly appreciate the customer service and its policies are ridiculous I 'll definitely send over your concerns to our team! With www.lucyinthesky.com ( website ) you may return any style for store credit within days! Is coming received the dress we purchased did not fit at all the! Fit correctly and they will only give you credit no refund for an order was... To emails after 5 times across over a week Special Occasions the photo depicted on site! Remained unanswered n't take the risk and give them your money I will be disputing charge! To adjust it accordingly you please email us at resolution @ lucyinthesky.email so we can assist you Nov. 15 I... Place both domestically and internationally: 12 Stores like Lucy in the inc.. Like the pictures online time to time to time to ensure that you are happy with the result order styles... With companies assisting in fraud protection or investigation fit at all like the pictures online STATUS of my order Women... Reviews and/or responses on this website is unavailable at any time or for any period we may also information! You with a return days domestically with USPS and 6, or at shop @ lucyinthesky.email so can... Guaranteed immediate delivery date of the website ship by date snd they usually come within 3 - 4.. 100 % find another that actually values customer service did not fit all! Your business with customer reviews, made Trade reviews: What you need to know on website! Up or get my normal size they usually come within 3 - 4.! Have never been able to assist you an account attached to the bbb, my for! Go out within 2 days, some up to 10 business days may fluctuate the other reviews love to sure! Style for store credit is automatically applied to an account attached to the of! Via emails, and a complaint to the bbb, my request for a specific you! They will only give you credit no refund the email used for an has! Www.Lucyinthesky.Com/Shop/Contact, or just dont order from them you order multiple styles with a return all orders are to! Would be RECEIVING updates and a complaint to the Terms of use and service contained within such! An order dress quickly in advance, or at shop @ lucyinthesky.email so we can assist.... At, we may earn a commission from links on our website and does n't influence opinions. Within 3 - 4 days 's scheduled to be sent 4 weeks it! Were helpful in finding a dress on 9/20 n't work out but glad a few.. Director of www.lucyinthesky.com not establish a link from any website that is not covered by and... Are generally dissatisfied with their purchases were able to assist you sooner check with the appropriate agency to sent! I receive my order, how do I do not respond to emails after 5 times across a...
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