establish a strategic role for the technology function, elevate the CIO to report directly to the CEO, rebalance technology investments and track their business value, prioritize the development of a world-class tech workforce. Are the top people in IT really stars in their field? Is your tech transformation actively incorporating each of the three vectors of change? It involves the integration of digital technologies into an organization's products, processes, partnerships and strategies. Philadelphia Convention CenterPhiladelphia, Pennsylvania 11:03 A.M. EDTTHE PRESIDENT: Hello, AFL-CIO! Do you have a clear view of the talent you need in the next three yearsand a plan to develop it? Below is a general breakdown of some of the key IT-related C-suite roles beyond the CIO: For as long as there have been CIOs, there's been handwringing over what the role entails and how to fill it successfully. 2 The Taft-Hartley Act of 1947 required union leaders to swear that they were not Communists. What about distributed ledger technology, or blockchain? This consumerization of IT marked the turning point for CIOs from overseers of centralized computing to overseers of an enterprise's digital business strategy. The CIO of a B2B technology-services company, meanwhile, meets customers on a regular basis to get firsthand feedback on both products and the customers experience of doing business with the company. Do leaders in the C-suite have a clear understanding of why a tech transformation is important? The United Mine Workers of America (UMW or UMWA) is a North American labor union best known for representing coal miners. As part of this effort, the war-room team revamped recruitment and onboarding processes by using different talent sources, such as HackerRank and General Assembly, and by updating candidate screenings and interviews with appropriate assessments of technical and other skills, such as coding and collaboration. They approach planning as a dynamic process rather than something static, which allows transformation teams to better remove roadblocks and to allocate people and spend when and where they are needed. Change management became a critical part of the job as the pace of technology innovation increased. The lesson here: labor can draw real strength from alliances with other . Anyone familiar with the labor movement today knows that organized labor is a heterogeneous group - African Americans, Latinos, Asians and Asian Americans, whites, men and women, citizens and undocumented workers all make up the ranks of the unions affiliated with Change to Win and the AFL-CIO. preparing for next-generation technology services; using the cloud for core business applications; building a digital collaboration culture; and. However, despite burgeoning IT budgets, a C-level title and oversight of companywide systems, late 20th-century CIOs were still largely IT operators rather than business executives. Adapted from Wikipedia and other sources. The 1990s marked the adoption of the modern enterprise resource planning software suites that collected and managed data produced at different levels of the business. A third of the boards of companies within the Fortune 500 today include a former CIO or CTO, and that number continues to increase. Effective CIOs acted as technology evangelists who focused on the why of technology, not the nuts and bolts of IT implementations. Nelson Hale Cruikshank Do you have a war room to manage the transformation that can solve problems as well as track progress? False. The evolution of the CIO job from technology expert to a business strategist with deep technical expertise has arguably been more dramatic than any other C-level role transition. Employers often fight unionizing efforts with aggression and intimidation, using legal and illegal tactics. The percentage of unionized workers, however, declined beginning in the 1950s. 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Top-quartile IT organizations are more likely to have an integrated or fully digital operating model, according to McKinseys 2018 IT strategy survey. The CIO was a federation of unions that organized workers in industrial unions in the U.S. and Canada from 1935 to 1955. Pay matters, of course, but top people want to go where theyre valued. That means not just explaining how this three-pronged approach is better for IT but also clarifying how it drives business goals and how it can be implemented. While cybersecurity has been a boardroom-level issue for the last few years, the conversation is now broader, expanding to IT and business resiliency, notes Satya Jayadev, vice president and CIO at Skyworks Solutions, a semiconductor manufacturer based in Irvine, Calif. Skyworks is both adopting a defensive posture (i.e., identifying and thwarting attacks) and mapping out an offensive strategy to get systems back up and running in an expedited timeframe. In comparison, leading digital business transformationa top imperative for 42% of respondents to last years survey and 39% in the 2020 State of the CIOwas a top three CEO objective for only 28% of 2022 State of the CIO respondents. The builder of the modern AFL-CIO. A project management approach wasnt giving enough business valuethere were too many starts and stops, and procurement was unwieldy, he explains. The Tipping Point - The Path from CIO to CEO Becomes Clearer. It provides news and analysis of, by, and for the labor and democratic movements to our readers across the country and around the world. Also known as big iron, mainframes are the expensive, complex computers that debuted in the late 1950s and were used primarily by large companies for high-speed calculations and data crunching. CIOs need to move quickly. In 1986, the AFL-CIO created Union Privilege to offer Union Plus benefits to union members and their families. The AFL did respond, and added even more new members. As always, its a tale of having to do both, notes Bess Healy, senior vice president and CIO at Stamford, Conn.-based financial services company Synchrony. In the mainframe era, IT's top professionals were the specialized programmers, systems operators and analysts hired to operate the massive machines that gave the era its name. Transformation of existing business processes, including automation and integration, was a top imperative for 41% of respondents while improving customer experience (42%) as well as employee productivity (27%) ranked high on the CIO agenda. Sanders (I-Vt.) and the 10 Democratic members of the Senate Committee on Health, Education, Labor, and Pensions (HELP) last month invited . 2. They preferred separate units divided along craft lines. They also have the technical expertise to decide which among the flood of emerging technologies will give their enterprises a business edge. Committed labor secretary and first woman in a presidential Cabinet position. The rise of cloud providers brought about another big change: They allowed business leaders and workers to easily procure powerful technology without consulting IT managers and the CIO. Just like the CEO has a big . This effort to understand what mattered to each leader established trust, and from each of these discussions it became clear that the business wanted a true partnership with technology and understood what it meant. Those were hard problems to solve," said Sacolick, president and CIO of digital transformation consulting firm StarCIO. Photo shared anonymously with the Mapping Social Movements Project. New York, NY: Anchor Books, 2011.. Ibid, 445.. Goldfield, Michael. Legitimate factors are delaying progress, from the scale of the change to the mind-boggling complexity of legacy systems. So he embedded them into cross-functional teams aligned around specific products, relying on informal networks of guilds and chapters to provide guidance and light oversight. Building on its solid foundation of hybrid cloud, open APIs, and microservices, Synchrony is embracing a product mindset for technology deployment that will transcend multiple retail and commerce partners. The rivalry for dominance was bitter and sometimes violent.The CIO declared it had formed to encourage the AFL to organize workers in mass production industries along industrial union lines, but it failed to change AFL policy from within. All data was collected and up to date as of Sept. 11, 2019. As Gartner's Adnams described it, CIOs needed to become "an adviser and consultant to the business, as opposed to the IT technology expert.". In comparison, leading digital business transformationa top imperative for 42% of . They stressed that the success of this new CIO role depended on the "fusion" of business users who appreciated the capabilities of technology with technologists who understood business. Subscribed to {PRACTICE_NAME} email alerts. "The CIO is dead; long live the CIO!" Their IT organizations of highly trained experts were perceived as order takers of the business, not as innovators. The digital CIO has arrived, MIT Sloan CIO Symposium, 2016. The CEO of a B2B technology-services company found this level of insight so important that he asked the CIO to present periodically to the board on technology-led business models. Now, he concurs that IT operational excellence is necessary but not sufficient for CIOs. They performed deep-dive technical assessments, system and data-platform compatibility reviews, and tests of vendor capabilities. In short, businesses understand that using technology to drive business objectives requires a depth of expertise. Trumka, who had led the AFL-CIO as president since 2009, was known for his fiery rhetoric and his harsh attacks on corporate America. Farm Security Administration/Office of War Information Black-and-White Negatives. When considering a shift to cloud, for example, executives tend to understand it first as a cost-saving opportunity. Adept CIOs also understood how their IT mission and strategic plans supported the company's mission and strategic goals -- and they made those connections for both their staff and for their C-suite peers. Nearly three-quarters of responding CIOs (74%) are confident that the heightened visibility of the CIO role, sparked by their pandemic efforts, will persist. True. The formation of the Committee for Industrial Organization (CIO) was fundamental in the labor movement, as it was the first union group to recognize the need to organize unskilled labor. The gray line between business and IT is basically gone, says Jayadev, citing as an example a recent interchange with a third-party consultant who couldnt tell where to direct questions about technology and tools. Unions spend that money in a variety of ways: recruiting new members; providing services, like legal defense, to their existing members; lobbying policy makers; contributing to political campaigns; and more. Now the product owners are the actual business units, not the IT staff. "CIOs nowadays need to be business leaders," is how Suzanne Adnams, a managing vice president at research firm Gartner, summed up the modern CIO role. One CIO at a financial-services firm realized that for his people to increase their impact, they had to be more closely tied to business teams. On the horizon are the esoteric but tantalizing possibilities of quantum computing. As a result, CIOs were continually pressured to cut costs and strive to do more with less. Organized the Brotherhood of Sleeping Car Porters and fought discrimination in national defense. Sidney Hillman A CIO is a C-level executive for a reason, they have a vision. How often do company leaders reach out to you for substantive guidance about how tech can improve their business. On average, a worker covered by a union contract earns 10.2% more in wages than a peer with similar education, occupation, and experience in a nonunionized workplace in the same industry (EPI 2021e). The business reports these technology systems of record generated included the monthly payroll, inventory, sales and other back-office transactional data. For Anita Klopfenstein, a culture built on service, accountability, and innovation is key in delivering business value from difficult IT journeys. When he started out as a young CTO in the 1990s, the CIOs he knew were IT operators -- by necessity. They accomplish this by delivering bulletproof and agile systems and services that are inextricably linked to business goals -- in real time, if required -- and by leading their enterprises through the cultural shift required to become digital businesses. And as part of the technology roadmap to enable hybrid work, almost half (46%) of survey respondents flagged improving cybersecurity protections as a major imperative. U.S. Sen. Bernie Sanders on Wednesday announced plans to have the committee he chairs vote next week on whether to subpoena Starbucks CEO Howard Schultz, who so far has refused to provide testimony about the coffee chain's federal labor law violations. The looming metaverse will certainly bring more business disruption. The program invested in an online learning portal to create personalized online learning experiences based on an employees goals and learning needs. By the 1990s, the IT department's top leader had transitioned from being just a data-processing expert to an executive-level arbiter of a company's hardware, software and data management. The majority of LOB respondents to the 2022 State of the CIO survey (58%) view the top IT executive as a strategic advisor, proactively seeking their help on identifying business needs, making technology recommendations, and helping sort through provider selections while 21% tap IT leadership as a consulting resource. Lane Kirkland We have found that a tech transformation must be holistic to deliver full business value. Staying razor-focused on business benefits and communicating in a language everyone understands is central to successful IT initiatives, whether the project involves state-of-the-art technology like robotic process automation (RPA) or is a bit more mundane, like upgrading an aging data center. Subscribe today and get a yearlong print . Nearly half of respondents to McKinseys 2018 IT strategy survey cite skill gaps on traditional teams as the top obstacle to a successful digital transformation. "If you look at the CIO role today, it is all about relationships, culture, application development and innovation.". Good customers can also help you find problems. Copyright 2023 IDG Communications, Inc. What percentage of technology resources is focused on work that drives business goals versus maintenance? Historically, unions had typically banded together skilled workers into unions by trade. In just 18 months, one CIO at a transportation-and-logistics company radically reshaped its talent profile. Our guide to the CIO's place in the modern enterprise takes stock of this multifaceted role, including its history, its relation to other IT executive positions in the C-suite, its chief challenges and its future prospects. The creation of the Congress of Industrial Organizations (CIO) was announced 80 years ago on this day, November 9, 1935by eight international unions belonging to the American Federation of Labor (AFL). A number of labor leaders, and in particular John L. Lewis of the Mine Workers, came to the conclusion that their own unions would not survive while the great majority of workers in basic industry remained nonunion. Contact. Thomas Reilly Donahue the outsourcing of application development grew 50 percent between 2014 and 2018. When the web was created, there was a new set of problems to solve. What percentage of the best people you hire are still with you two years later? "You're up on the bridge navigating the ship and at the same time down in the engine room actively making things work.". 1 directive for CIOs this year was to upgrade IT and data security to reduce corporate risk, cited by a third of survey respondents. IT can radically reduce cycle times and maintain effective security by incorporating security early into development and working closely with the cybersecurity team on an ongoing basis. Even with this years focus on the fundamentals, LOBs perspective on IT leadership is more in lockstep with the CIOs own take on the role and responsibilities. A labor union is an association of workers formed to negotiate collectively with an employer to protect and further workers' rights and interests. This complex balancing act has had a big impact on business perceptions of IT leaders. The calls. Samuel Gompers These included . In the 1940s, 10 percent of public workers and 34 percent of those in the private sector belonged to unions. Striking workers block a railroad into the Celanese plant in Maryland on November 16, 1936. Success increasingly depends on the widget being Wi-Fi-enabled. In the end, it boils down to an ability to cement successful partnerships that will keep IT relevant and in high demand despite the ups and downs of investment cycles and year-over-year shifts in technology focus. Recent history has shown that effective CIOs possess the personal skills required to drive large-scale change, such as digital transformation and the adoption of new ways of working. On September 10, 1936, the AFL suspended all ten CIO unions (two more had joined in the previous year). Protective labor legislation of the 1930s, such as the Social Security Act, the National Labor Relations Act, and the Fair Labor Standards Act, did not extend to agricultural workers, although 31.8 percent of the African American population in 1940 was employed in agriculture (40.4 percent in the South). Perennial concerns such as cybersecurity and the IT staffing shortage continue unabated. This is often in the form of negotiating and improving pay, pension, working conditions, and other workplace benefits. At the end of the process, the business was able to make an informed decision. Making matters more complicated, other traditional IT executive roles like CTO and CISO are also evolving as companies strive to understand how to best manage, protect and exploit their potentially most strategic asset -- information. Peoples World is a voice for progressive change and socialism in the United States. This strategy was a change from traditional IT accounting models, in which all the technology costs were absorbed by the IT budget and treated as corporate overhead. By hiring the best tech people, weve seen companies reduce their technology costs by as much as 30 percent while maintaining or improving their productivity. Although its main focus has always been on workers and their rights, the UMW of today also advocates for better roads, schools . Created by John L. Lewis, it was originally called the Committee for Industrial Organization, but changed its name in 1938 when it broke away from the AFL. With the chargeback approach, business units could see the implications of the IT decisions they were making. We'll email you when new articles are published on this topic. Increasingly, its become difficult to distinguish who plays what role on cross-functional teams, Jayadev says. Figure 13.1: Union membership as a percentage of total employment, 1930-2015. 1835 General strike for 10-hour day in Philadelphia. That would be a long time coming. The NPTA have been soliciting donations via phone, and recently unknowingly contacted a staff member of the Malone Telegram. CIOs in this period remained responsible for delivering new IT systems on time and on budget, as well as for running existing and new systems with a high degree of reliability. The first major industrial union to be chartered by the CIO, on November 16, 1938, was the United Electrical, Radio and Machine Workers of America, also called the UE.The subsequent explosive growth of the UE was instrumental for the survival in those early days of the CIO. Mother Jones Unions bring in money via members' dues a small percentage of union worker's salaries. Washington Area Spark. Whether or not the union is affiliated with the American Federation of Labor and Congress of Industrial Organizations (AFL-CIO) was also provided as supplemental data. One of the best ways to do that is by joining the board of another company. (Saul Loeb/AFP/Getty Images) Richard Trumka, the head of the AFL-CIO union one of the largest and . In their view, dividing workers in a single plant into a number of different crafts represented by separate organizations, each with its own agenda, would weaken the workers bargaining power and leave the majority, who had few traditional craft skills, completely unrepresented. Not all employers oppose unions. He uses these perspectives to inform his technology decisions. Because of technologys enabling role during the pandemic, IT is now part of every ideation discussion within the Skyworks organization, whether related to security and resiliency or some other form of digital innovation. According to a McKinsey survey on business technology, in fact, the companies in which IT plays a partner role in digital initiatives are further along in both implementation and achieving business impact. Longtime president of the UAWand was considered the model of a reform-minded, liberal trade unionist. 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