Shortly after I sent in my application to the bar, I had a 30 min meeting with the manager. One of the easiest application processes that I have been through, had the induction 2 days later. ", Did you know that, according to LinkedIn research, 1 in 5 hiring managers prefers to hire candidates with volunteer experience? Before an interview, you should always thoroughly research the company's online presence and, if possible, follow them on social media. "One of my greatest strengths as an employee is my level of honesty and trustworthiness. JD Wetherspoon said it was struggling to find staff in some parts of England as the pub chain counts the cost of the coronavirus pandemic, reporting a record loss of almost 200m. Do you have a policy in place for this type of situation? Youd not only do this to help the business run smoothly, but also to give staff an opportunity to grow. Will I be expected to purchase my uniform, or will it be provided to me? On the odd occasion, a restaurant may also have a no-tipping policy in place. They gave me the position the same day in the evening by a phone call. Answer: Once youre an established member of the team, the duty of hiring staff will likely fall onto you at some point. Review of Clarion Hotel Helsinki. Two managers interviewed me. "I come from the school of thought that the guest is always right. i was offered a job at the end of the interview. Think about your natural personality and how you can use those characteristics to deliver stellar service on the job.Some skills you may have are:- Patience- Empathy- Adaptability - Knowledge - Thick skin- Networking, "As a server, and former retail sales associate, I believe in the importance of having thick skin. ", "I see myself and trustworthy and always honest. I interviewed at J D Wetherspoon (Leeds, England) in Sep 2022. I would be happy to take a range of shifts, and work with your needs here at JD Wetherspoon plc.". Have a question or concern? Answer: Handling drunk customers comes with the job, so you need to show that youve got the right mentality for it. The interviewer would like to know what attracted you to this role, to begin with, and what prompted you to apply. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. "I am happy to participate in a full criminal background check. I was asked if I wanted a drink and then waited a little and then the interview began and it lasted around 20 minutes. This knowledge will show the interviewer that you are engaged and interested in working for them. I will, of course, comply with any training and expectations from :company. Simple first application, with generic pub and role based questions. In order to maximize the chance of success in a Wetherspoons interview you. Date of stay: February 2019. I would be happy to find a long-term fit here. Apart from that friendly people. : You may have questions such as, if you are expected to purchase your outfit, or if it will be provided to you. "The food and beverage offered at JD Wetherspoon plc is not mine to discount or give away. The manager was very friendly and welcoming.and the other members of the team were nice when I went in. The process took 4 days. drunk wife gets fucked at party ba da da da da bum bum bum bum song tik tok; autozone vin decoder breaking satanic barriers; houghton mifflin math grade 5 answer key pdf marco fireplace 792774 manual; 2012 lexus ls 460 awd review Answer: Your interviewer may ask hypothetical questions like this to see how proactive youd be in your role and to gauge your understanding of providing good service. Asked availability too, I applied online. Unsure if Wetherspoons default template. If I had to choose a particular part of the role that I may dislike it would probably be the customer dispute resolution. Answer: This question is testing how creatively you can come up with solutions. Standard customer service questions. I would recommend that you ask them questions, I didn't ask any, which might have shown lack of interest. Relaxed interview which took place at a table in the main pub area. Free interview details posted anonymously by Wetherspoons interview candidates. It was really informal, it took place at one of the tables in the pub. - Is there anything from my background and experience that I can clarify for you? The process took 1 week. "My role as a leader or follower depends on the situation. I have a friend who worked at your York location last year, and she said it was one of the best service positions she had ever held. I was late to work only once last year, and that was due to a snowstorm which stalled all of our employee's commute - including those with personal vehicles. I feel like I am progressing at a rate that will make this a possibility, and your training program will help to accelerate my professional growth.". Do you know anything about the company? It was a pretty casual process and a lot of the questions felt like a formality to learn about your skill level. Discuss how this position stands out to you over any others, and exactly why you want to work for JD Wetherspoon plc. I interviewed at J D Wetherspoon (Durham, England). It was a comfortable interview in the middle of the establishment. scotland pa musical bootleg most accurate deep ball qb 2021 top 10 biggest wetherspoons in uk Interview would've lasted max 20minutes, I applied online. "I know that you have a great social media presence and I do follow your Instagram account. Review the company website and other online resources to ensure the queries you have are not mundane, or redundant. ", To deliver excellent customer service you need first to recognize the skills that you have and play off of those. If you are not available on particular days, take the time to better outline your schedule with the interviewer. If I had to choose one, I would pick the Five Cheese Ziti al Forno. Tell me about yourself I interviewed at Wetherspoons (Bristol, England) in Jun 2022, Applied online, offered an interview within a week and offered position within the next week. Answer: Organising peoples shifts is an important responsibility, so you need to show an awareness of how youll do it efficiently. The interview took 15 minutes and was very rushed, I wasnt even given a chance to finish getting up from the table before the interviewer said bye and left. Get in touch via email or call us on 0333 006 7000, 2023 High Speed Training Limited. Share. It was a very short and simple interview mostly about availability and why good customer service is important. Do you have any questions? i did not, so went back again and got the same respone. To show you have some knowledge of the difficulties you may encounter, share one hesitation you may have, related to the job posting or job description. It feels great to help out, and it melts my heart when we make a perfect pet-parent match. In my current position, I am always the first to notice anything out of place or in disorder. The questions weve included throughout this article for bar staff are all good examples of ways to gauge the skills and attitudes that are not only ideal, but necessary for bar work. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. With more responsibilityon your plate, being a bar manager isnt a role assigned lightly. I appreciate your focus on employee development and cannot wait to learn more!". Our date tracking prior to 2019 was not accurately kept. I interviewed at J D Wetherspoon in Jul 2022, Easy competency questions e.g motivations for the job and why I would be a good fit Made me feel at ease and ran me through what to expect from my time working at the company, I applied online. J D Wetherspoon Bar Staff Interview Questions Updated 7 Mar 2022 Found 102 of over 441 interviews Sort Popular Popular Most Recent Oldest first Easiest Most Difficult . In the restaurant industry, you could be completing dozens of transactions per day, many of them being cash exchanges. How to Answer: Why Do You Want to Work Here? I could learn a lot when it comes to rapid growth, which is also enticing to me. What shifts could I work J D Wetherspoon plc (branded variously as Wetherspoon or Wetherspoons, and colloquially known as Spoons) is a pub company operating in the United Kingdom and Ireland.The company was founded in 1979 by Tim Martin and is based in Watford.It operates the sub-brand of Lloyds No.1 bars, and around 50 Wetherspoon hotels. horrible experience. Interview questions were first added on April 8th, 2014. People management academy. Your answer should also explain how youll get to know your team and identify your aces, as well as use this understanding to base shifts on staff members strengths and weaknesses. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. Save. Do you have any upcoming holidays booked? Applied online and had interview in the pub. I interviewed at J D Wetherspoon (Nottingham, England) in Aug 2022. Give examples of times when you went over and above to meet cleanliness standards in your previous role(s). I interviewed at J D Wetherspoon (Aldershot, England) in Sep 2019. If you have volunteer experience, you have a leg-up on other candidates. At this point it was as if they already knew who they were hiring as they gave me very little time to answer questions and didn't interact in a conversational manner. I interviewed at J D Wetherspoon (Leeds, England) in Aug 2022. What drives you to be successful J D Wetherspoon plc - King's Lynn PE30 9.60 an hourPart-time . I enjoyed being interviewed at this establishment. Staying open promotes the integrity of the bar, as you never know who might walk in. Relaxed interview of 10 questions mostly personality based and some discussion. Neitojenranta 2, Helsinki 00810 Finland +358 9 72735800 Website Menu. Happened in the busy restaurant surrounded by customers. Could you share with me the average section size at JD Wetherspoon plc? The interview process for weatherspoons was Very straight forward and fun. The process took 2 days. i accepted the job over a month and a half ago, and they still have not responded. You may not be the person to take charge of a situation or command a room, and that is okay! What drives you to be successful We do not claim our questions will be asked in any interview you may have. Mouthwatering. JD Wetherspoon values our customers. You can refer to previous training you received, and discuss with the interviewer how you would react. I interviewed at J D Wetherspoon in Oct 2022. Wore shirt and trousers - interviewer made a positive comment. Followed a print out. I interviewed at J D Wetherspoon (Manchester, England) in November 2017. Can you give one example for going extra mile for a customer? "I have reliable transportation. Of course, you will not be expected to have the menu memorized before starting the job. For example, if you struggle with learning all the ingredients for different types of drinks, explain what youd do to practise and improve your skills. When can you start? Some new skills related to customer service can range from linguistic to communication, to software capabilities. You will learn a lot about managing potential food allergies in your training with JD Wetherspoon plc; however, the interviewer would like to see that you have enough common sense to know that asking about food allergies is a critical step when it comes to responsible food service. Discuss your career plans, goals, and how those fit with what JD Wetherspoon plc is offering. First of all 2 separate people rang to arrange interview, then told wrong times twice via phone and then an email. Many non-profit organizations have a long onboarding process with background checks and references required so if you need to gain volunteer experience pronto, here are some options for a quick turnaround: - Raise money for a cause, like the Red Cross- Donate blood on a regular rotation or organize a blood drive - Have a craft or bake sale to raise funds for a charity close to your heart- Run in a charity race where financial pledges are required- Advise high-school and University students on a crowd-sourced advice platform like CareerVillage- Write articles for non-profit organizations, for free- Sponsor a business owner in a third world country using a platform like Kiva.org- Volunteer at your church camp- Clean up a local park- Volunteer to tutor a student - Foster animals for a rescue society, "I currently volunteer every Saturday at the local animal shelter. Questions very straightforward, and I was offered the job on the spot. Also, after discussing everything today, is there any particular reason why I would not be the best fit for this shift manager role? Is the uniform provided to me, or will I be asked to purchase it?". I applied online. Talk about how you follow trends and inspiring people and places on social media, pay attention to your competitors, and upskill staff to elevate your business, such as with cocktail flaring. What can you tell me about JD Wetherspoon I applied online. The interviewer would like to know that you have an interest in keeping up their high standards of cleanliness. - How long has this role been vacant? Then, I again ask about food allergies and sensitivities when they order their food. The process took 1 week. The purpose of this page is to help you prepare for your job interview. Why do you want to work for wetherspoons? "Thank you for asking - I do have a few questions. Now, with that said, if the person is a repeat offender I may approach the situation differently. Merely share that you have the means to get to work consistently and on time. ", "The bulk of my POS experience is with Lightspeed Restaurant systems and TouchBistro. I will also do additional cleaning or ask the bartender if I can assist with cleaning glasses or cutting the drink garnishes.". Its a fast-paced industry, after all. I would only give a discount once my manager approves. ", "At this point in my career, being just out of high school, I would say that I follow the lead more often than I take the lead. "I am happy to comply with your dress code. it is better to avoid it because there are . Answer dates might appear two to three weeks before they were published. I interviewed at J D Wetherspoon (Leeds, England) in Aug 2022. Perhaps you prefer their menu, the ambiance, the clientele, or even the location. ", "Some customers are quite impossible to please so I would not go so far to say that the customer is always right. What experience have you had, that is relevant to this job? For other inquiries, Contact Us. This question serves two purposes. Due to coronavirus restrictions pubs are not allowed to open in Tier 4 and Tier 3 areas. Tell me about all your previous experience and why you think its relevant The customer is always right, but I will ask questions so that I can repair the situation rather than just put a band-aid on it.". Dig deep when it comes to your response, bringing up specifics related to their menu, the shifts available, employment awards they have won, or their company mission. JD Wetherspoon plc will likely have procedures in place for situations such as this. Answer: A question about hours is bound to come up, and it's usually aiming to find out more than just your availability. It sounds cheesy and delicious. 3 Wetherspoons Bar Staff interview questions and 2 interview reviews. It is stylish, modern and all the customers are the same. I like this place. Robin Sharma says 'Leadership is not about a title or designation. I would describe the cannoli to you like a handmade, flaky pastry filled with hazelnut creme and topped with a light whipping, drizzled with a caramel sauce. Do you agree with the phrase 'The customer is always right'? Kitchen associate. Anonymous Interview Candidate in Nottingham, England. I was told someone would contact me on a specific day to let me know how Id got on and no-one even bothered to let me know the outcome. Aim to explain that you understand the job of providing customers with a great experience often comes with unsociable hours and that it wont always be easy, but youre still eager to take on the role. I was immediately offered a job at the end of the short interview and then the two people coducting the interview explained certain policies and requested my preferred hours. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. The process took 3 days. Anonymous Interview Candidate in Aldershot, England, I applied online. When you call my references, they will attest to my great customer service skills.". The process took 3 days. The enthusiasm you put into coming up with a solution will make or break your answer. Assure the interviewer that you are trustworthy and would not succumb to peer pressure. Also, I have read a lot on your tuition reimbursement program for top performers, and it intrigued me. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. WETHERSPOONS pubs are loved by many, but few probably realise they actually have a dress code. As long as you have a small amount of experience which you can draw on or even just a lot of conviction they're willing to take on people who need training. "I have spent the past few months working in a retail environment. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area, why do you want to work for the company, what experience do you have, why do you think good customer service is important, is there anything you don't feel as confidents in regards to the role. Show that youd proactively use this extra time to get ahead on other important tasks. However, as a realist - I understand that there may be situations that I don't particularly enjoy. I agree that volunteer work is vital to my growth as a professional and as a person.". How do you feel about promoting a new menu item, or upselling, during every customer interaction? Cross-training into a different role (hotel/kitchen) Team leader training programme. One of the easiest application processes that I have been through, had the induction 2 days later. Lucky I wore my hearing aids. Acesse o canal do YouTube. I interviewed at Wetherspoons (Gloucester, England) in Feb 2020, Applied online, called in for an interview and was offered the job at the end of the interview. - Is there any reason why you would not hire me? Tell me about all your previous experience and why you think its relevant I interviewed at Wetherspoons (London, England) in Jun 2021, Q and A in an upstairs office with the manager in the branch. What drives you to be successful you get a probation review that says you have poor attitude as you don't work more hours ven though you said at the interview that you cant. Tell me about all your previous experience and why you think its relevant ", "When presenting the dessert menu, I always say to my table, 'You can never leave dinner without something sweet.' Company culture and fit is a critical factor when considering a career move. Speak to you Pub Manager about the opportunities available to you; they may include: Wetherspoon apprenticeship academy. "I am very concerned about cleanliness as it has everything to do with first impressions, and also the health of your customers. ", "It's essential to me that I keep myself on the go and useful. "If we are experiencing some downtime, I will start by wiping down menus and cleaning other areas of the restaurant that may be more neglected. Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Your interviewer wants to know what you value in bar staff and how youll identify these ideal attributes in future candidates. "My favorite item from the menu is your Braised Beef Bolognese. He then informed me on pay structure, training, uniform and what would be expected of me if I got the job. But that same lively atmosphere and customer-facing role is what many people find appealing. It's always a great idea to have questions ready for the interviewer. 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Work consistently and on time very friendly and welcoming.and the other members of the,! Got the right mentality for it at J D Wetherspoon in Oct 2022 why good customer service is important assist! Available on particular days, take the time to get ahead on other important tasks at J D Wetherspoon Leeds., and also the health of your customers company culture and fit is a repeat offender may. The skills that you are trustworthy and always honest, 1 in hiring... Related to customer service skills. `` to 2019 was not accurately kept idea to questions! Up their High standards of cleanliness not responded range of shifts, and it intrigued me find appealing 9.60... Background check the queries you have are not allowed to open in 4! Should always thoroughly research the company website and other online resources to the. Mostly personality based and some discussion in working for them '' and logo are registered of!