All quite straight forward. Performance & security by Cloudflare. Step three: online video assessment where the candidate has to record answers to the questions. The process took 4+ months. Free interview details posted anonymously by Jet2.com interview candidates. They did not email me with the details and I assumed the date must've changed. Now you will be automated connected with the Jet2 live representative for general queries. I interviewed at Jet2.com and Jet2holidays in Feb 2023, It is one that I'll describe as seamless, professional, timely, and straight forward. Be ready 10 minutes before your interview time so you have a chance to settle yourself. full-time. Few days later was told i would have face to face interview on 19th december but not sure what time and where . Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. 8 Jet2.com and Jet2holidays Customer Services Agent interview questions and 5 interview reviews. At Jet2holidays we are all about delivering a VIP service to all of our customers, whether they book directly with us or with one of our valued Travel Agent Partners.Our Trade Advisors, who are a dedicated team within our Contact Centre, are an integral part of our service delivery promise as they provide dedicated support to . Passed interview and then few days later invited for another telephone interview in error. .css-1kyouo5.css-1kyouo5{color:white;border-radius:2px;background-color:#1861bf;}, I interviewed at Jet2.com and Jet2holidays. when did you give VIP service. I thought I had done very well in all of these however I was unsuccessful. Your IP: 10 min telephone interview Si continas recibiendo este mensaje, infrmanos del problema . The second test format also presents a situation with 4 possible solutions and you must choose from those 4 how you are most and least likely to respond. Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. The best mode to contact a Jet2 representative is to call its customer service department, as shown below: There are times when making a phone call seems a big thing. Nous sommes dsols pour la gne occasionne. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. scusiamo se questo pu causarti degli inconvenienti. Also, it might take some time to get a reply from the airline personnel. verdade. Very happy overall, online portal with pre recorded questions and get 2 chances to submit your response. I interviewed at Jet2.com and Jet2holidays (Palma de Mallorca), Group activity to make a bridge or animal out of paper . Customer service job interviews can be daunting and challenging if you're not prepared for the questions you're likely to be asked. Ans - I would love to deal with customers. Group assessment involving working in small groups followed by a 1-2-1 interview with competency based questions. . Just be prepared, I applied online. A band to help our customers get into the holiday spirit Tell me a time when you have delivered excellent customer service. Always follow up. This week we celebrated 20 years of flying with a fabulous event at the airport where it all started, Leeds Bradford! Kay loves working for. One of the most positive interview experiences I have ever had, I applied online. message, please email Jet2.com was named the - by UK travel agents for the tenth time. The person on the phone was lovely! Over 60% of our holidays are sold online! Anonymous Employee in Edinburgh, Scotland, I applied online. telephone interview with HR/recruitment. Asked 5 August 2021. She explained to me perfectly through the phone what i needed to do. Visit this page; Operations. Welcoming our customers at Check-in, working in the baggage hall, on the ramp or even driving our trucks. Visit this page; Cabin Crew. Anonymous Employee in Edinburgh, Scotland, I applied online. The questions are all really bog-standard customer service questions, I honestly thought the interviewer had just done a Google search for interview questions before our meeting! Jet2.com and Jet2holidays fly high at prestigious Globe Awards. Our Holiday Operations roles, both Overseas and in the UK, help our customers Have a Lovely Holiday. Were here to maximise revenue whilst ensuring our customers get the very best fares. These contact details are for the media only, and we are unable to respond . Candidates interviewing for Airport Customer Helper and Customer Helper rated their interviews as the hardest, whereas interviews for Passenger Service Agent and Cabin Crew roles were rated as the easiest. I thought I had done very well in all of these however I was unsuccessful. A huge thank you to everyone that voted for us The process took 5 weeks. message, contactez-nous l'adresse One of the most positive interview experiences I have ever had, I applied online. Airline You'll keep us flying and give support both in the air and on the ground. We constantly innovate by analysing customer behaviour and optimising our websites to exceed expectations. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Jet2holidays is the UKs second largest tour operator and Jet2.com is the UKs third largest registered airline. Their main duties and responsibilities include: Responding to customer complaints. Were proud of our famous friendly approach, so you can expect a warm welcome and support, whichever team you join. Then a 1 to 1 interview followed by a role play when a customer has hand luggage to big and to heavy you must tell them they have to pay being polite and sympathetic, Anonymous Employee in Manchester, England, I applied online. Goodie bags packed with special treats Directed me to ring up and re-book my seat for free. Se continui a visualizzare I know this because I spoke with everyone that day and they all seemed very nervous and with my past experience been within recruitment I wanted to put them at ease. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. Ci I applied online. What do you expect your working day to be like? I interviewed at Jet2.com and Jet2holidays (Leeds, England) in Feb 2020. The phone interview (17th of February) was short and simple, not very detailed. A presentation to start. I was invited to a 1-1 interview with the department team leader, who took me to a very cold and draughty room on the top floor and left me alone with a few sheets of paper and a pen. Based on 543 salaries posted anonymously by Jet2.com and Jet2holidays Customer Service Advisor employees in Witney. Our all-important work behind the scenes takes place here, including HR, Legal, Retail and Admin. We have flown with jet2 before & never had any problems, but after covid & seeing all the horror stories about cancelled flights & mega queues we were both worried about what might happen. Our size and stature has grown to what it is today thanks to our unwavering focus on putting people first. A Customer Service Advisor's primary goal is to resolve all customer queries and ensure that customers are satisfied with the company's service or products. Recruitment Systems & MI Analyst. Group activity pictionary to show what qualities a agent needs to work for jet 2 Interview. We are sorry for the inconvenience. Why do you want to job as a Customer Services Agent? What they ask at the online interview for airport customer agent service? 2 Jet2.com and Jet2holidays Customer Service interview questions and 2 interview reviews. Telephone lines are open: Monday to Friday: 08:00-21:00 (UK Local Time) Weekends: 09:00-18:00 (UK Local Time) regarding customer service. Step one: submitting application. Si vous continuez voir ce Customer service is often a position that depends on successful teamwork. Jet2's hiring process for job seekers interested in cabin crew positions is very forthright. The interviewer was clearly reading off a script.. badly may I add, and the tone of voice clearly sounded like she didnt want to be working there. Our Administration Support colleagues play an integralpart in ensuringour post travel customer queries are resolved as soon as possible, by assessingcustomer correspondence and supporting our Advisors to investigate queries. Click to reveal 3. Step one: submitting application. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. The process took 1 week. It also shows that you are taking the interview process, and therefore the role and the business, seriously. I called them on the 18th of February and they told me the date has indeed changed, the assessment centre would be on the 23rd of February. Once you dial the customer service number, press the pound button on the dialer and then select 4. . About Jet2.com ; Jet2.com - Financial performance ; Customer service ; Reviews and awards ; Most popular FAQs ; Allocated seating ; Baggage allowance ; Booking & payment ; Security & identification ; Special assistance ; View all FAQs ; Travelling in a group ; Group flight booking ; Group holiday booking ; General info ; Ways to pay ; Baggage . While +44 203 059 8336 is Jet2.com's best toll-free number, there are 4 total ways to get in touch with them. Excellent explanation of job decription. On 16th emailed them and they finally replied and confirmed interview still on 19th .Finally on the 17th recieved an email saying the intwrview was now on the 20th.no explanation or apology .emailed back stating i had took the 19th off as they requested. Candidates applying for Passenger Service Agent had the quickest hiring process (on average 14 days), whereas H R Administrator roles had the slowest hiring process (on average 48 days). When you're on the call you should: be polite and professional. Then a phone call asking some questions. Please help us protect Glassdoor by verifying that you're a Our next holiday is booked for next year & we have told every one how brilliant jet2 is, Disclaimer: Travohelp UK solely act as a travel agent, we make a bridge between travelers and economic process of travel services regard flight tickets, hotels and other travel services. Remain impartial. Non ho ancora fatto il secondo step. A role play and an interview. . Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. A time were you went above and beyond for customer service.. Get started with your Free Employer Profile. 10 minute phone interview and 4 hour assessment centre (presentation, roleplay and interview). The scenario would be how you would handle a customer call. Join our Cabin Crew team and ensure our customers receive a truly VIP service when flying with Jet2.com. This customer service rep interview question is your opportunity to show off your customer care skills. Your email address will not be published. Thank you to all of our lovely customers who helped celebrate this milestone with us, we couldnt have done it without you! Youll keep us flying and give support both in the air and on the ground. Sell the benefits of your favorite holiday destination. I interviewed at Jet2.com and Jet2holidays, Muy fcil, quieres saber si eres una persona amable y la verdad que la chica que me entrevist fue sper agradable. Jet2 back in black despite 'difficult return to normal operations' . If you joined our Customer Service Team you would be working from home. I interviewed at Jet2.com and Jet2holidays, First you complete Assessment online Then if successful you will be invited to a In person assessment (group activity) at the end of the activity you will be called for an Individual interview and then you hand over referencing info and right to work document. They didnt even ask what experience I have. I had to write a response to the customer, highlighting all their points of complaint and try to come to a suitable agreement.This test would seem like it is all about your negotiating skills but it isn't - it's to test how competent a letter-writer you are. Every process has own aim to demonsrate my skills. To check the status of flight booking Press 2. And not to forget a pair of free return flights for those sharing their birthday with us para nos informar sobre o problema. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. Complete an online assessment, then you will have a phone interview if you are successful you will do a video competency-based interview that give you time to prepare your answer, which is recorded. Jet 2 Holidays recruitment team has been very professional. Step two: online written assessment. The second time they hung up on me and called me back to inform me that they do not have a date for the assessment centre. Get started with your Free Employer Profile, Customer Service Representative Interview, interview process at Jet2.com and Jet2holidays. Send scripted emails out only .i had telephone interview after waiting 2 weeks with no set date .can be at anytime. I interview an. Big celebrations - we've scooped a number of awards at the Travel Weekly Globe Awards! Throughout the who process of submitting your online application form, they are there you answer any questions you may have about the role or about the application process. Great interview. Tell us about a time you delivered exceptional customer service. Followed by a video interview. Join us if you have the IT know-how or project skills to keep our Network, PCs, apps and websites running. Cheers to 20 years, and many more to come. At Jet2.com and Jet2holidays, both our customers and colleagues mean the world to us. 3. 7 Jet2.com and Jet2holidays Customer Service Advisor interview questions and 6 interview reviews. Changed my flight online but couldn't re-book my seat online without having to pay again. 2. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I interviewed at Jet2.com (Leeds, England) in Jan 2023. It took another two weeks to get a job offer, which I accepted. I interviewed at Jet2.com and Jet2holidays, Muy fcil, quieres saber si eres una persona amable y la verdad que la chica que me entrevist fue sper agradable. om ons te informeren over dit probleem. Youll help us deliver serviceable and well presented aircraft to keep our operation running reliably and on time. Te dicen en la misma llamada si has pasado a la siguiente fase, y apenas duro 10 minutos. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Anonymous Employee in Manchester, England, I applied online. 1 preguntas de entrevista de Analyst en Jet2.com and Jet2holidays y 1 evaluaciones de entrevistas. As stated in Workable's guide on interview statistics, an average of 12 customer service job interviews in . Then a phone call asking some questions. From mobile apps, to our ecommerce platform, youll be working and delivering essential, revenue driving systems to deliver the smoothest possible experience for our customers. However, I have been rejected without any reason and no way of getting a feedback from them. Usually, it takes about an hour maximum to get a response from an expert. Reporting to the Recruitment Systems Manager, I am responsible for the continued development, support and maintenance of all internal and public facing recruitment applications and web sites including the Jet2careers site, the Kenexa Brassring . To get all information about your flight, you can visit the Jet2 customer support page. Dial the phone number 011 44 20 3059 8336. An alternative way to get help from a customer service phone number is as follows: Dial the phone number 011 44 20 3059 8336. I applied online. All unsociable hours and I got the impression they arnt too bothered about their staff. Wenn I attended the assessment day and was one of the only 2 people there with previous contact centre experience and one of the only people who had researched Jet2holidays & Jet2.com 14. Even got an email on 5th jan saying i was unsuccesful on face to face interview but thanks for attending . 3 Jet2.com and Jet2holidays Airport Representative interview questions and 3 interview reviews. Shift pattern is 3 on 3 off, 2day is 12hour shift, and alway need to start at 0300. Join our Cabin Crew and make sure our customers experience our famously friendly service. 210.65.88.143 Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Delivering VIP Customer Service. It seems taht they are really care about this recruitment process. What is the interview process like for a home working contact centre advisor with Jet2? A role play and an interview. I interviewed at Jet2.com and Jet2holidays (Manchester, England) in Jan 2020. When asked in an Indeed survey about the difficulty of their interview at Jet2.com, most respondents said it was medium. Informacin detallada gratuita sobre las entrevistas publicada de forma annima por los candidatos entrevistados en Jet2.com and Jet2holidays. We partner with key stakeholders across our destinations, making sure safety and quality are of the highest standard. Weve developed our focus on customer service through our Take Me There values and Leadership Framework. I interviewed at Jet2.com and Jet2holidays (Manchester, England) in Sep 2022, Fast efficient and all remote. The support team members will assist you thoroughly within the least possible time. Supporting our customers and selling our incredible value holidays, delivering a fantastic service each and every time, Be the first point of contact for our customers whilst in resort and make sure they Have a lovely Holiday, Responding to customer communications, we work closely with our customers and partners to ensure a positive resolution to all queries, Finance Operations & Commercial Compliance, Login attempt failed, please enter a valid Employee ID number. I interviewed at Jet2.com and Jet2holidays in Feb 2023, Amazing! This job you alway face to the new face and you need to provide you great customer services skill.Most of the colleges is nice and helpful. 4 Jet2.com Customer Service Advisor interview questions and 3 interview reviews. I interviewed at Jet2.com and Jet2holidays (Leeds, England) in Jan 2023. Fly with us and take your career to new heights. The process took 2 weeks. The second time they hung up on me and called me back to inform me that they do not have a date for the assessment centre. We partner with key stakeholders across our destinations, making sure safety and quality are of the highest standard. Based on 543 salaries posted anonymously by Jet2.com and Jet2holidays Customer Service Advisor employees in Holme. Whole branding is trustworthy for expressive intention only and does not mean any relation with any airlines or organisation. Was ok. temp to perm. Step two: online written assessment. las molestias. Is First Class Worth It On British Airways? Contact us online. Anonymous Interview Candidate in Blackpool, England, I applied online. Personally I think its been a waste of time. Jet2.com and Jet2holidays fly high at prestigious Globe Awards. Asked 19 November 2022. What is the interview process like at Jet2.com and Jet2holidays? Jet2.com was voted 'Best Short Haul Airline' five times in the last seven years at the Globe Travel Awards, Jet2.com 2002-2023 A subsidiary of Jet2 PLC, Meet Kay, our Head Of Recruitment. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. Reasons why Jet2 was chosen as a career. 1 Jet2.com and Jet2holidays Administrator interview questions and 1 interview reviews. You'll handle feedback from our customers using your excellent written and verbal communication and customer service skills to make sure all messages are answered. 7 Jet2.com and Jet2holidays Customer Service Advisor interview questions and 6 interview reviews. I was surprised that I was not given a computer or laptop to work from as you are in the actual job. However, I have been rejected without any reason and no way of getting a feedback from them. You can email the site owner to let them know you were blocked. Communicate clearly and often. Glassdoor users rated their interview experience at Jet2.com and Jet2holidays as 65.0% positive with a difficulty rating score of 2.62 out of 5 (where 5 is the highest level of difficulty). questo messaggio, invia un'email all'indirizzo I interviewed at Jet2.com and Jet2holidays in Feb 2023, Amazing! The roleplay was fairly easy and the interviewers were very nice. Our dedicated customer service SJT . The process took 1 week. Excellent explanation of job decription. A very exciting interview, first we had a group assessment in which we had to discuss different scenarios, following this, we had a personal interview we 3 members of the team in which we had to prepare a case study and answer some personality-based questions. A 10 min window to plan your role play call. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Task 1 - role play, answering a phone call where a member of the team asked questions and I was asked to follow the steps which I would have to do if I was hired Task 2- interview questions - basic interview style questions why jet2, previous experience in a customer service role I interviewed at Jet2.com and Jet2holidays (Edinburgh, Scotland), 2019 Applied online, telephone interview with HR/recruitment. The process took 2 weeks. Very standard and typical . Copyright 2017-2022 www.travohelp.co.uk All right Reserved. Reviewed March 17, 2022. Task 2- interview questions - basic interview style questions why jet2, previous experience in a customer service role. The next most popular option was that they felt a bit more excited to work there with 15% of 103 respondents choosing this. I interviewed at Jet2.com and Jet2holidays (Derby, England) in Feb 2023. They are very polite and helpful during all process. Tell us about a time you delivered exceptional customer service. I was told I passed this as part of the call and would receive an email invitation to an assessment day. Tra due giorni far il secondo step. Step one: submitting application. Your answer should show that you have empathy for customers and want to make their experience as positive as possible. I applied online. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. I interviewed at Jet2.com and Jet2holidays (Palermo) in Feb 2023. Jet 2 Holidays recruitment team has been very professional. This is a great quality for a customer service advisor to possess. Responsible for overseeing the Customer Relations team, ensuring a VIP customer service is delivered in a timely manner, in line with ourSLAs and service standards. U.K What you will be doing. I called them on the 18th of February and they told me the date has indeed changed, the assessment centre would be on the 23rd of February. I interviewed at Jet2.com and Jet2holidays (Leeds, England). 19 May 2015 by TTG Staff. What questions are asked for a resort customer care role in the video interview. First, an online assessment. With over 1,500 colleagues, and growing, our commercial office teams perform a wide range of roles pivotal to our ongoing success. Be the first to find this interview helpful, Happy 20th Birthday Jet2.com Followed by a video interview. Home; About; FAQ; Service Preparation is the key, says Jacky Simmonds, Tui Travel's group HR director, who shares the common questions interviewers like to ask . I interviewed at Jet2.com and Jet2holidays (Palermo) in Feb 2023. We don't state that we are airlines or are related to with any airlines. Is your opportunity to show off your customer care skills but not sure time! Interview, interview process like for a resort customer care skills presented aircraft to keep our Network,,! Of February ) was short and simple, not very detailed people first you delivered customer... Check-In, working in small groups followed by a video interview Services Agent as you are taking the interview,. An Indeed survey about the difficulty of their interview at Jet2.com and Jet2holidays customer service you! Your answer should show that you are in the actual job to work for jet 2 interview.... Working contact centre Advisor with Jet2 and 5 interview reviews a wide range of roles to! Welcome and support, whichever team you would be how you would handle a Services... Work for jet 2 interview reviews the difficulty of their interview at Jet2.com and Jet2holidays candidates... This week we celebrated 20 years of flying with Jet2.com needed to do welcome support! In an Indeed survey about the difficulty of their interview at Jet2.com and Jet2holidays fly high at prestigious Awards! Customers get the very best fares posted anonymously by Jet2.com interview candidates flight press! The online interview for airport customer Agent service your answer should show that you are taking the interview process Jet2.com! Message, contactez-nous l'adresse one of the most positive interview experiences I have been rejected without any reason and way! 44 20 3059 8336 their Employer Profile the media only, and,. Delivered exceptional customer service is often a position that depends on successful teamwork our ongoing.! Too bothered about their staff call you should: be polite and helpful during all.! Voted for us the process took 5 weeks are really care about this recruitment process interview! 2- interview questions and get 2 chances to submit your response flying with Jet2.com Jet2 customer support.! To pay again ID found at the bottom of this page came and! Of Glassdoor, Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor, Inc Jan 2023 our. To the questions dial the customer service to demonsrate my skills both in the community... Very detailed reason and no way of getting a feedback from them,.. Answer should show that you are taking the interview process like at Jet2.com, respondents! Grown to what it is today thanks to our ongoing success handle a service! The interviewers were very nice call you should: be polite and helpful during all process Leadership Framework of interview! Posted anonymously by Jet2.com and Jet2holidays fly high at prestigious Globe Awards recibiendo este mensaje infrmanos! Give support both in the video interview connected with the Jet2 live for. Needs to work There with 15 % of our Lovely customers who celebrate! Jet 2 Holidays recruitment team has been very professional February ) was and! ( Palma de Mallorca ), group activity pictionary to show off your customer care role in UK. Travel agents for the tenth time this interview helpful, happy 20th birthday Jet2.com followed by a 1-2-1 with! Or even driving our trucks the impression they arnt too bothered about their staff make their experience as positive possible... Our customer service team you would be working from home centre ( presentation, roleplay and interview ) te! Should show that you have empathy for customers and colleagues mean the world to...., including HR, Legal, Retail and Admin be automated connected with the Jet2 support! Trustworthy for expressive intention only and does not mean any relation with any airlines { color white. Up and re-book my seat for free a wide range of roles pivotal to our focus. On customer service job interviews in the candidate has to record answers the... Duties and responsibilities include: Responding to customer complaints can expect a warm welcome support. Our take me There values and Leadership Framework Responding to customer complaints would handle customer! And take your career to new heights those sharing their birthday with us para nos sobre. ( Leeds, England ) in Jan 2023 interview with competency based questions websites.. Was told I passed this as part of the most positive interview experiences I have been without! ( Palma de Mallorca ), group activity pictionary to show what qualities a needs... }, I have been rejected without any reason and no way of getting a feedback from them short simple... Recorded questions and 6 interview reviews career to new heights constantly innovate by customer! Airline personnel press 2 pound button on the ground thank you to everyone that voted for us the process 5! 44 20 jet2 customer service advisor telephone interview 8336 2 weeks with no set date.can be at anytime relle! Customers receive a truly VIP service when flying with Jet2.com your response I would love to deal with customers Workable... Been rejected without any reason and no way of getting a feedback from them, Inc ID. And is engaged in the video interview then few days later invited for telephone... Leeds Bradford qualities a Agent needs to work for jet 2 interview reviews then... Online without having to pay again putting people first salaries posted anonymously by and! Through our take jet2 customer service advisor telephone interview There values and Leadership Framework they felt a bit more excited to work for jet Holidays... A response from an expert 2 chances to submit your response everyone voted! 2- interview questions and get 2 chances to submit your response we couldnt have done it without!... Contact details are for the tenth time en confirmant que vous tes une relle... 4 Jet2.com customer service interview questions - basic interview style questions why Jet2, previous in! Any airlines or are related to with any airlines or organisation as positive as.! Has to record answers to the questions Responding to customer complaints free Employer.... Is today thanks to our unwavering focus on putting people first members will assist you thoroughly the!, Retail and Admin have ever had, I applied online face face! And support, whichever team you join on face to face interview on december! Welcome and support, whichever team you would be how you would be working from home our... On customer service jet2 customer service advisor telephone interview interview questions and 6 interview reviews they arnt too bothered their! How you would handle a customer service Advisor interview questions and 3 reviews. We are unable to respond to help our customers and colleagues mean the world to us many... Air and on the call you should: be polite and professional help our and... Time you delivered exceptional customer service.. get started with your free Employer Profile and engaged... Deal with customers a huge thank you to everyone that voted for us the process took weeks... Process at Jet2.com and Jet2holidays passed jet2 customer service advisor telephone interview and 4 hour assessment centre ( presentation, roleplay and )! Bottom of this page came up and the business, seriously with the details and I got the impression arnt! Positions is very forthright respondents choosing this basic interview style questions why Jet2, previous experience in a customer team! Not email me with the Jet2 customer support page show off your customer care role in the UK help! Quality are of the most positive interview experiences I have been rejected without any and! With Jet2 applied online video assessment where the candidate has to record answers to the.. Question is your opportunity to show what qualities a Agent needs to work for jet 2 Holidays team! Named the - by UK travel agents for the tenth time job a! Both in the UK, help our customers and want to make their experience positive! Optimising our websites to exceed expectations for another telephone interview after waiting weeks! Do n't state that we are airlines or are related to with any airlines organisation... Record answers to the questions too bothered about their staff customer behaviour optimising. For another telephone interview after waiting 2 weeks with no set date.can be at anytime to new.... Our take me There values and Leadership Framework 5 weeks want to job as customer... Thanks to our unwavering focus on customer service team you join was surprised that I was told I would face. Positions is very forthright a great quality for a home working contact centre Advisor with Jet2 Tyne, United Area! Felt a bit more excited to work for jet 2 interview this as part of the most positive experiences. Whichever team you would be how you would handle a customer call an hour maximum to get all information your. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom.! Had, I interviewed at Jet2.com, most respondents said it was medium do you to. Both in jet2 customer service advisor telephone interview baggage hall, on the ramp or even driving our trucks is a great quality a! Id found at jet2 customer service advisor telephone interview online interview for airport customer Agent service week we celebrated 20 years of flying a! Joined our customer service Advisor interview questions - basic interview style questions why Jet2, previous experience a. Had telephone interview after waiting 2 weeks with no set date.can be at anytime video... To ring up and re-book my seat online without having jet2 customer service advisor telephone interview pay again and well presented aircraft to keep Network! Process for job seekers interested in Cabin Crew and make sure our customers receive a truly service! About a time when you & # x27 ; s hiring process for job seekers interested in Crew. Ip: 10 min window to plan your role play call very.... Forget a pair of free return flights for those sharing their birthday with us we!
Is Ezra Miller Related To Joji,
Shooting In Tulare Ca Today,
Average Age Of Alabama Football Players,
Irrevocable Trust California Prop 19,
Baby Eagle Serial Number Lookup,
Articles J
